The HDM1 on the DVD player model DVP3962/37 has no signal. The player has been working for a year with no problem. We can only watch the DVD on component 1 which is not in color.

The HDMI should work hooked directly to tv through An HDMI input but if it doesn't, try either watching yourself or have someone watching while you twist and try to push all three(blue, green ,red) connectors into their in/out jacks. I feel composite gives you better picture anyway> the HDMI is just easier because it carries sound and audio. Anyway, one of your jacks is probably not in all the way>