Question about Dell 1710n Laser Printer

3 Answers

Error Lights Printer just stoped working. Toner light, Error light, and Paper Jam light are all on solid. Bought new drum and toner for this printer and nothing seems to be working. Any suggestions?

Posted by aquigley on

  • gpettway Aug 08, 2008

    I have the same problem. All lights are on.The printer will not reset or anything.

  • Anonymous Sep 23, 2008

    all lights are on and printer will not work!!

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3 Answers

Anonymous

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My Dell 1710 stopped working and all of the lights were solid. I tried the reset methods suggested here for several days and then ordered a new laser printer. On the sixth day, before the new laser arrived, I flipped the Dell 1710 on and the patient came out of its' coma and started working again. It has been fine for the past several weeks, outside of a periodic handshake (that has been there since new) problem. So don't throw your old printer out it might just need a short rest. I'd suggest someone yell at Dell and find out the real problem and a better solution. If these printers do have a 20% failure rate Dell really ought to provide a more reasonable swap out rate than the $120 it costs for a new system board!

Posted on May 13, 2009

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Anonymous

It is a bad system board. replace the board, and your printer will work. I've had this same issue on about 75 of 400 1710's we have.

Posted on Sep 18, 2008

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Anonymous

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Same problem.

Posted on Aug 18, 2008

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