Question about Canon imageCLASS MF8170C All-In-One Laser Printer

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Canon MF6500 Error Code E197 - Canon imageCLASS MF8170C All-In-One Laser Printer

Posted by tcaabilling on

  • patbot Sep 30, 2008

    Same problem.

    Comes in alternance with :Left Cover Side Cover Open.
    Tried to disconnect power supply for an hour an tried resetting to no avail.




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  • 2 Answers

Error
E197 0000 is a Printer engine communication error.
A erroneous comm's error occured between the DC controller PCB and
image processor PCB was detected.
Prnter needs servicing
Check cabling connections on theDC controller PCB and image
processor PCB.
If still same then you have to replace DC controller pcb.
If still fials then you have to replace the image processor pcb.

Posted on Oct 07, 2008

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