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Posted on Apr 03, 2011
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When I put in any DVD Disc, you can hear the disc spin. I opened the unit and put a disc in and could see it spin and you can see the laser light come on to try and read the disc. After about 10 sec or so, the disc would pop out and it says "No Disc". I cleaned the laser eye thoroughly and used can air to blow out the unit from any dust or build up, the unit seemed very clean. Still no use. I would really appreciate any help you can give. Thank you!

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  • Posted on Apr 03, 2011
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Joined: Mar 08, 2011
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Is this a blueray player? If it is, the disc you put in probably isn't formatted to the blueray. If it is a standard dvd player there is probably something wrong with the player. You have two options. One, to take it in for service or two, to get another dvd player. If you have another dvd player in your home, try the disc you can't play from the one player and put it into the working player. If that works, then something is wrong with the dvd player you are having issues with.

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0helpful
1answer

No disk message

Hello
Check it with a standard company burned disc. if it does not read it, make sure that either the disc does not spins inside, or the laser pickup unit is faulty. Just open the top cover of the set, and insert the disc, see whether it spins at high speed at first and then slows down. if the disc do not spind, the sled motor is faulty. If the disc spins, and still the player do not read disc, the laser pickup unit should be repalced.
1helpful
1answer

When loading a dvd it displays, "NO DISK". Is it

Hello
There are mainly three motors for most of the DVD players. One to spin the disc we insert in, other to load the laser pickup unit to-and-fro inside it to read the disc and an other one to load the tray mechanism 'in-out'. According to your description, the disc spins inside, and you can hear its spin. So motor which spins the disc has no trouble at all I should say. Then comes to the second motor that moves the laser assembly inside it. If it do not work, the laser pickup unit won't move and no reading will take place and 'No Disc' display will be the result. The last chance is with Laser Pickup Unit itself. Just get this unit repaired by any well experienced service technician or by the authorised service center, because, there are special tools to open this unit. As it is a compactable one, more care should be given to it while repairing. Suspect the second motor I described earlier, and the Laser Pickup Unit. OK.
2helpful
1answer

Wat should i do when is displays no disc

Hello
If your DVD player shows no disc, even a disc is inserted, try to clean its laser head assembly, by inserting a cleaning disc in it and play atleast three times. Take it ejected each time before you play it. If it does not helps, open the top cover of your DVD player, insert a disc, and notice if the disc spins or not. If disc spins, and not reads, the laser picup unit of your DVD player is faulty, and should be replaced with same type and number. If its stripe wire connected between pickup unit and main board is detachable, try repalcing the strip wire first. In some occations, bad strip wire will show this type of problem.
If disc does not spins, the sled motor [the motor that used to spin the disc at high speed], is damaged and shoud replace it. OK.
0helpful
1answer

Hey there i bright a psp and its not reading the games wat can cause that???

Hello

Switch on on your PSP and remove the UMD that might be inside

When you open up the UMD door and look down inside you will see the Laser assembly.

If you look to the left there is a black tab that sticks up, this tells the PSP that there is a UMD in the drive.

If you press this down with a small probe, you should see the disc motor spin and the laser light up red (do not stare directly at the laser)

Inspect to see If the Motor is spinning or not.is it moving slightly?

Take the parts out and see if there is another problem also.

If the laser is not lighting up then it could be the laser,check the cables to the PSP and see if there is a bad connection.

If both are running well then put a disc in and get your ear up close so you can hear what is going on in there.

On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.

Can you hear the disc spin up? If not I would take the disc out again and press the switch with your probe again. if the disc motor is spinning again, look around to see if the metal housing is obstructing the disc when you put it in.. there could be too much pressure for the disc to spin freely

Can you hear the Laser focus? This might be hard to hear it will sound like a little tick. If you cant hear it tick I would move on and inspect this internally later.

Can you hear the Laser move down the rail? This will be a smooth sound of the gears, it should not be a really clicky sound.

If you can't hear it move down the track OR it is very clicky do the fpllowing;

You should open the UMD door and carefully manually move the laser to the right side of the assembly.

Use a sharp THIN probe to manually move the WHITE gear under the metal housing.

try and scrape the gears themselves to make sure there is no gunk or debris in the gear..

After this try and see if it is reading UMD again.

If none of this is working, it is time to open your PSP unit

If you are able to find out what's wrong from the troubleshooting steps above you can replace the problem by

Replacing the UMD, Assembly,Replacing UMD Disc Motor,Replacing UMD Laser Motor or by Replacing PSP Motherboard
0helpful
1answer

My problem is my umd disc is not working in the psp.

I have seen many PSP's stop reading UMD discs and for the most part they are repairable with the least amount of opening your PSP.
First we will do some trouble shooting with what might be wrong with your PSP unit.
About 35% of the time I find that there is something stuck in the UMD gear. It is different every time, sometimes its a piece of dust, plastic, soda, and even hair.
Another 25% is the Disc Spinning motor. This will not let The disc in the UMD spin.
About 20% is the Laser motor, this might be hard to spot since it could be something in the gears.
About 10% is the actual laser itself. It will not focus the laser to read the UMD disc.
The Last 10% is the Motherboard. This is the worst outcome, since there is very little what we can do but replace the motherboard.
So first what we need to do is find out what is actually wrong with your PSP.
With your PSP in hand.
Turn on your PSP and remove any UMD that might be in there now.
If you open up the UMD door and look down inside you will see the Laser assembly.
If you look to the left there is a black tab that sticks up, this tells the PSP that there is a UMD in the drive.
If you press this down with a small probe, you should see the disc motor spin and the laser light up red
*** CAUTION DO NOT STARE DIRECTLY AT THE LASER ***

If the Motor is not spinning. is it moving slightly? Maybe a little twitch?
I would lean more towards the bad motor problem BUT would not say for sure, I would recommend that you take the parts out and see if there is another problem also.
If the laser is not lighting up then it could be the laser, I would try and check the cables to the PSP and see if there is a bad connection.
If both are running well then lets put a disc in and get your ear up close so you can hear what is going on in there.
On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.
Can you hear the disc spin up? If not I would take the disc out again and press the switch with your probe again. if the disc motor is spinning again, look around to see if the metal housing is obstructing the disc when you put it in.. there could be to much pressure for the disc to spin freely.
Can you hear the Laser focus? This might be hard to hear it will sound like a little tick. If you cant hear it tick I would move on and inspect this internally later.
Can you hear the Laser move down the rail? This will be a smooth sound of the gears, it should not be a really clicky sound.
If you can't hear it move down the track OR it is very clicky follow this.


It would look like this if your UMD door was off.
You should open the UMD door and carefully manually move the laser to the right side of the assembly.
Use a sharp THIN probe to manually move the WHITE gear under the metal housing. It is quite hard to see it in the photos so I put a red star around it.
I usually try and scrape the gears themselves to make sure there is no gunk or debris in the gear.
After this try and see if it is reading UMD again.
This fixes it about 35% of the time.
If none of this is working, it is time to open your PSP unit Or send it in for repair.
If you know what's wrong you can replace the problem here
Replace UMD Assembly
Replace UMD Disc Motor
Replace UMD Laser Motor
Replace PSP Motherboard

0helpful
1answer

Dr787t won't play disc. Player won't recognize

You can try to stop this by dis-assembling the unit to gain access to the laser and you can clean the laser using a cotton bud or cue tip, if that doesnt solve the issue, what you can do is with the case off, put in a dvd and see if it spins, and also note if the laser is lighting up, if it isnt lighting up or if the disc isnt spinning you may need to replace the dvd loader of the unit.
If the laser doesnt light up and the disc doesnt spin its possible you may need to replace the MPEG Printed Circuit Board which you will fing attatched to to the dvd loader via small ribbon cables, be carefull when removing these if you need to remove them or a seriens of small plugs. I hope this helps. Good Luck.
0helpful
1answer

It won`t read my game

have seen many PSP's stop reading UMD discs and for the most part they are repairable with the least amount of opening your PSP.
First we will do some trouble shooting with what might be wrong with your PSP unit. About 35% of the time I find that there is something stuck in the UMD gear. It is different every time, sometimes its a piece of dust, plastic, soda, and even hair.
Another 25% is the Disc Spinning motor. This will not let The disc in the UMD spin.
About 20% is the Laser motor, this might be hard to spot since it could be something in the gears.
About 10% is the actual laser itself. It will not focus the laser to read the UMD disc.
The Last 10% is the Motherboard. This is the worst outcome, since there is very little what we can do but replace the motherboard.
So first what we need to do is find out what is actually wrong with your PSP.
With your PSP in hand.
Turn on your PSP and remove any UMD that might be in there now.
If you open up the UMD door and look down inside you will see the Laser assembly.
If you look to the left there is a black tab that sticks up, this tells the PSP that there is a UMD in the drive.
If you press this down with a small probe, you should see the disc motor spin and the laser light up red
*** CAUTION DO NOT STARE DIRECTLY AT THE LASER ***

If the Motor is not spinning. is it moving slightly? Maybe a little twitch?
I would lean more towards the bad motor problem BUT would not say for sure, I would recommend that you take the parts out and see if there is another problem also.
If the laser is not lighting up then it could be the laser, I would try and check the cables to the PSP and see if there is a bad connection.
If both are running well then lets put a disc in and get your ear up close so you can hear what is going on in there.
On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.
Can you hear the disc spin up? If not I would take the disc out again and press the switch with your probe again. if the disc motor is spinning again, look around to see if the metal housing is obstructing the disc when you put it in.. there could be to much pressure for the disc to spin freely.
Can you hear the Laser focus? This might be hard to hear it will sound like a little tick. If you cant hear it tick I would move on and inspect this internally later.
Can you hear the Laser move down the rail? This will be a smooth sound of the gears, it should not be a really clicky sound.
If you can't hear it move down the track OR it is very clicky follow this.

umdgear_small.jpg
It would look like this if your UMD door was off.
You should open the UMD door and carefully manually move the laser to the right side of the assembly.
Use a sharp THIN probe to manually move the WHITE gear under the metal housing. It is quite hard to see it in the photos so I put a red star around it.
I usually try and scrape the gears themselves to make sure there is no gunk or debris in the gear.
After this try and see if it is reading UMD again.
This fixes it about 35% of the time.
If none of this is working, it is time to open your PSP unit Or send it in for repair.
If you know what's wrong you can replace the problem here
Replace UMD Assembly
Replace UMD Disc Motor
Replace UMD Laser Motor
Replace PSP Motherboard

if you need more infomation please just ask ... Symo02
1helpful
1answer

Does not spin the disc, therefore cannot read it.

Form the sound of it there is a problem with your motor. Does the unit make any noise after you insert a disc? You should hear a clicking, which is the laser adjusting, and a whir, of the motor spinning. If you do hear the motor you may be able to fix it, if you dont, it is probably toast, and you will have to replace the drive.
6helpful
5answers

Portable DVD player not spinning says no disc

Check to see if the disc is spinning. You can do this by one of two ways either
  • a:) Listen for the disc to spin after inserting it or
  • b:) Place disk in drive right way up (so that the label is not upside down). Load the disc and eject the disc again to se if the disc has moved i.e. the writing may now be upside down.
If the disc does not spin then it is likely that there is something wrong with the disc motor. If it does spin then the issue is more likely to be with the laser unit. Try cleaning the lens but if this doesn't help it's likely to be a more serious and ultimately more expensive problem.

Hope this helps
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