Question about Nintendo Wii Console

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Problems with wii console

Will not read disc i think there is dust on laser how can i remove dust

Posted by 44jamie dad on

  • 4 more comments 
  • 44jamie dad Aug 11, 2008

    still waiting for solution to problem with dust on lens on wii console is there a disc you can buy.i have tried a dvd cleaner but this did not work.

  • willpowerfun Dec 02, 2008

    My Wii is not reading any of my disc all of the sudden. Help!

  • Eviamelita Jan 14, 2009

    Am insert disc but the console is not reading, then after alot of trys all of a sudden it just works, pls help solve, my kidds are driving me mad

  • Anonymous Jan 14, 2009

    with certain disks wii will not recognise them

  • Anonymous Jan 15, 2009

    dont read the wii games

  • Deirdre Martin Jan 16, 2009

    well i tried the 3m dust remover..(same 1used to clean my pc keyboard)and

    there have been no problems reading disc since. dee



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Wii not reading wii fit disc

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3 Answers

Havent used our wii in about 5 years, and hooked it up today and it is telling me that there is a error reading the disc and to read the manual for troubleshooting, but we no longer have the manual to...

May be dust on the laser lens due to not being used you need to open up the console then the drive and clean the laser with a cotton bud very lightly

Jan 10, 2015 | Nintendo Wii Console

1 Answer

What happens when too much dust get in a wii

If it gets too bad it will stop the laser lens from reading the disc. sometimes it can also mess up the sled drive mechanism that moves the laser in and out across the disc.A disc cleaner may solve the laser lens promblem, but it`s best to clean it inside with cotton buds and alcohol,...dont try this yourself though, take it to someone qualified.

Aug 25, 2012 | Nintendo Wii Console

1 Answer


Probably a dirty laser. You'll have to use a laser cleaning disc made for Wii. If that doesn't do it then it's most likely a bad laser. Not an easy self fix for a newbie. ?warrenty? then send it in to Nintendo.(you can find out on their web site) If not, then replacing the laser yourself or finding someone who can is the best bet. Actualy kinda cheap to buy a new laser(ships from Hong Kong), There are other causes for read errors, but I've found the laser to be the culprit most of the time. Could be just dirty,.. dust & cigarrette smoke can be cleaned with the cleaning discs but , the best way is of course to open the Wii and wipe the laser with a Qtip soaked with alcohol. But a Wii is not all that easy to open up. ($7 for cleaning disc, $9 for new laser, $90 to get Nintendo to fix it.)

Apr 09, 2011 | Nintendo Wii Console

1 Answer

Wii is not reading disc followed manual instruction to no avail. What do I do ?

Can you play any other games on the console? Does your game disc have any visible scratches?
First, try cleaning your disc with rubbing alcohol and a soft towel. If this doesn't work, try cleaning your laser with a cleaning disc. A cleaning disc has a little brush that would brush dust and debris away from the laser.
A cleaning disc can be found here:

Apr 05, 2011 | Nintendo Wii Console

1 Answer

Hi the wii will come on but wont read our discs can you advise thanks sue keeps comeing up with disc error unable to read disc this is any disc thankyou

This sounds like a bad laser. Like all consoles, it's impossible to make an exact diagnosis without looking at it, however if it turns on and brings you to the main menu, then it is most likely the laser. Try a DVD cleaning disc first. It's inexpensive and can be found anywhere that sells consumer electronics. If that doesn't work, you may need to replace the laser entirely. Also, keep all game consoles in a clean place. Dust the area often as the cooling fans on these new consoles brings in a lot of dust. If your still having trouble, contact me through my website:

Jan 16, 2010 | Nintendo Wii Console

1 Answer

Unable to read discs

Take a can of air and gently blow some into the drive to make sure that the laser has no specs of dirt or dust on it.

If after you do this you still can't get the Wii to read any discs, then the drive is bad and would need to be replaced. It is also possible to replace just the laser but that would require opening up the drive to get to the laser so replacing the drive would be the easier option.

Aug 21, 2009 | Nintendo Wii Console

2 Answers

Wii Cannot read discs

Made a video showing how I fixed this problem on my Wii. I show how to troubleshoot, take it apart, clean the laser and replace the DVD ROM if needed. Cleaning the laser didn't fix my problem but most of the time it will.

Mar 08, 2009 | Nintendo Wii Console

2 Answers

Wii won't read disc?

you might have to clean the laser gat a laser cleaning kit from somewhere (should work if not take 2 a shop)

Jan 10, 2009 | Nintendo Wii Console

1 Answer

We are getting an error message everytime we load a disc


Try the following options.

1:) Soft Reset:- Press the reset button on the Wii console For 2 seconds.
2:) Hard Reset. :- Unplug The Wii Console For 5-10 Minutes. As once unplugged it resets itself.
3:) use a CD/DVD Based laser head cleaning disk, to remove any dirt/dust from the laser unit.

Thankyou For Using Fixyas Free Forums.

Mike @ compurepair.

Nov 30, 2008 | Nintendo Wii Console

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