Question about Ricoh Office Equipment & Supplies
SOURCE: Ricoh Fax 3800L Error code
Hi there the error code that you are getting appears to be for the left lock where the fuser is make sure that the door is shut fully and turn the machine off then on again if this doesn't work then it is more likely to be the laser unit and this will need replacing.
Hope this is of some help to you.
Posted on Jan 06, 2008
SOURCE: Error message 3-31H
This is a failure of the polygonal mirror motor. To check, Test point CN14-4 on the FDU board. If it does not go to low within 10sec of the motor being turned on. Motor has failed. Also check test point CN 14-1 that +24v is supplied to the motor.
This is a common problem, it is simple to change. However, the machine must be reset after each test.
Posted on Jan 26, 2008
Hi there the error you have is that the fuser unit is lower than 130 degrees for 1 minute. Suggestion replace fuser unit turn power off the on. If problem still persists replace control board or power board.
Posted on Aug 17, 2008
SOURCE: Ricoh Fax 3700L
Fuser error.....Either blown fuse, bad thermistor, or blown lamp. Problem needs to be repaired, and then a WAY over complicated reset procedure has to be performed in service mode to clear the error.
Posted on Apr 29, 2009
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