Question about Canon PC-795 Copier

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No paper jam and no copies

The paper jam icon (figure 8 with zig zag) never goes away. I put a brand new toner cart in. Still no copies. Absolutely no paper is jammed. Help! Any ideas. I'm ready to replace it, but I'd like to get the use out of the cartridge and then put it on the street.

Posted by jed5 on


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  • 62 Answers

Check the fixing ***'y

Posted on Jan 24, 2009


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Zig zag yellow light on

old post. so Il show how to fish.....
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Machine won't zig zag even though the needle goes from side to side the line of stitching is straight.

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Canon pc745 not copying. error symbol 8zig zag line. there is no paper jam and just loaded brand new toner. please help

Hi steven640,

That symbol you are getting is for a paper jam. The figure 8 represents the rollers and the zig zag is the crumpled paper. Since you have already checked the machine for any possible paper jam the next thing you can do is to reset the printer. Here's how:

1. Turn the printer OFF, when it is on, by suddenly and sharply unplugging it from the power source.
2. Also unplug it from the computer!
3. Leave it that way for 10 minutes.
4. Plug it back in.
5. Turn it on if it didn't turn itself on. Wait for it to initialize.
6. Try printing again.

Hope this helps.

Thank you for using FixYa.

Sep 05, 2011 | Office Equipment & Supplies

1 Answer

I have a problem when u use copier. there are red icon in triangle. how to fix that.. .plz help me.

Normally the symbols indicated require attention some times a triangle with little dots in the triangle need to have the waste toner emptied from machine hope this helps you it depends what is being shown in the triangle a zig zag with may be two circles in the triangle would be like jammed paper needs to be removed

Feb 25, 2011 | Sharp AR-M205 Copier

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Purchased new ink cartridge for my Canonpc940. Lost direction book. I have installed it. It is a little bit loosed. When I turn the copier on a little flashing icon lights up and flashes. The icon...

The figure 8 with a check mark is the paper jam indicator. The machine thinks there is a paper jam somewhere. Just check the whole machine inside and out, including the bottom paper tray. Hopefully you can get the jam reset and make sure the toner is ok. As long as the box that the toner came out of has E20, E31 or E40 you should be fine on the toner.
Good Luck and Thank You for using Fixya.
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Feb 16, 2011 | Canon PC-940 Black and White Copier

1 Answer

How do you change (where is it) the drum in the Okifax 5650?

rwhen you replace the toner youare putting it in the drum cartridge.the whole black unit gets replaced.lift it up to remove.when you replace it also install a new toner cartridge the drum resevoir will be empty when
new it will need a new toner cart. to fill it now you need to reset the drum counter.push select function
button,to the right number 8 or 9 says counter display
push it,screen will will say drum count reset? push yes arrow screen will say are you sure? push yes
tada! if it now says replace toner open the white cover
over the drum then reclose it a motor will run for about 30 seconds its adding the new toner to the
resevoir you may need to do this about 3 times or until add toner message goes away

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1 Answer


I believe that is the Paper Jam light you're referring to.

Those two circles are supposed to be rollers and the zig zag is the jammed paper.

Be sure to check EVERYWHERE for a jam and move the rollers if they will let you.

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PC745 error code - what is it. Source for manual?

that is the symbol for a paper jam. the figure 8 represents the rollers and the zig zag is the crumpled paper.

Btw, I’m available to help over the phone in case u need at

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Print out blank pages after clearing a paper jam

Have you checked the obvious things? Such as pulling the tape off the new cartridge? Also make sure the transfer roller under the toner cart. is in securely.

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