Question about Samsung Prostar DCS Phone

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Star Mail Thank for getting back...actually the problem is with the Samsung Star Mail system...On Saturday the system thought it was Sunday so the phones did not ring, only the flashing green light on the phone panel lit up...before this started we had several power outages on the same day...the phone is correct and works fine during the week, only the last 2 Saturdays is when we have had the problem. We unpluged the Star Mail box to allow customers to leave messages and the green light to flash...

Posted by rod5 on


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Do you have access to the programming of the voicemail ? If you do then you need to change the date and time on the voicemail system. The newer systems actually get the time and date from the phone system but the older ones did not. Let me know and I will try to find a manual for the Star Mail and walk you through the change. Power hits do strange things to phone systems, you never know what will be popping up after the hit. Good Luck. ..Mike

Posted on Aug 05, 2008


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