Cannot log into the SMC8024l2 switch via ethernet or console and after resetting to factory defaults still cannot ping the device at the default IP Address or the IP address it was set up on.

This is the reset username Username : reset Password:
MAC address XX XX XX XX 10 20 = IP address of 169.254.16.32 *10 in Hex = 16 in Dec *20 in Hex = 32 in Dec

You can reset the device to the default factory settings by holding down the reset button for 7 seconds. The default password is blank.
Now you can log into the router using an Ethernet cable, the default IP is 192.168.2.1.

Before you configure this device, note that when the AP is configured through an Ethernet connection, (via RJ45 Network Cable) make sure the manager PC must be set on same the IP network. For example, when the default network address of the default IP address of the AP is 192.168.1.1, then the manager PC should be set at 192.168.1.x (where x is a number between 2 and 254), and the default subnet mask is 255.255.255.0.
Open Internet Explorer 5.0 or above Web browser.
Enter IP address http://192.168.1.1 (the factory-default IP address setting) to the address location. Please refer here to the Latest User Manual for Encore ENRWI-G Page 9 onwards describes the login details.

Hope this Helps!
CreativeTECH

You can get this by logon on to the router via web interface. www.netgear.com has detail instruction on how to do this

Hi

You can reset the device through RS232 port then please follow the below steps.

You need a laptop with Console port and a console cable for EOC-8610 EXT, You really dont need the IP address if you want to do it via console (RS232) interface.

1. Connect the console cable one end to EOC-8610 EXT RS232 port and other end to Laptop serial port.
2. Open Hyper terminal and select com-port option and then provide the username and password for the device management.
3. Go inside the system menu and select Reset Factory default.

Remember if u set to load the factory default settings, the device will loose its config and will boot up with factory default configuration.

Please login in Switch usign Default ip

then in last menu they give one option reset switch as factory default setting please click on this.

Pushing the reset button on the front panel should reboot the firewall and reset firmware to factory default. Do not hold down the reset button, this will change the IP address of the box.

Log in to the switch as an administrative user (using the login command).

You can type the following command:

reset {config|system}

If you type "reset config" all of the factory default settings are restored on the switch except for the IP address, user
accounts, and the switch history log.

If you type "reset system" all of the factory default settings are restored on the switch.

If you just type "reset" by itself, the switch’s current IP address, user accounts, and switch history log are retained. All other
parameters are restored to their factory default settings.

How this works: Restoring the PocketPrintServer to Factory Defaults In most cases, the best way to restore the PocketPrintServer to factory defaults is through "telnet". However, if you are unable to connect to the device because of a configuration error, use the following method which does not require a network connection. To restore the PocketPrintServer to factory defaults, complete the following steps: 1. Disconnect the PocketPrintServer from the network and power cycle it. When it powers up, the LED will rapidly blink orange for five seconds. 2. Power down the device during the rapid orange blink period. Power up the device and power it down during that orange blink period two more times. 3. Reconnect the network cable and power up the PocketPrintServer. It will have restored itself to factory defaults and will rapidly blink green as it searches for a RARP or BOOTP server to find an IP address. Gleaning If an IP address has not been permanently assigned when the PocketPrintServer is powered on or reset, it will look for a "ping" packet on the network. If the PocketPrintServer receives a "ping" packet within two minutes, it will accept the IP address in the "ping" packet as its own address. To use Gleaning, you must have super-user privileges on a UNIX system. Gleaning also works under Windows 95 and Windows NT. 1. Add an entry in the ARP table that assigns an IP address to the Ethernet address of the PocketPrintServer. To do this, use the "arp" command. arp -s temp Example: arp -s 192.168.42.24 00:02:16:00:00:01 temp 2. Start a continuous "ping" to the PocketPrintServer. ping Example: ping 192.168.42.24 On some systems, this may require an additional parameter. Some implementations of "ping" only send out one "ping" packet which could get lost in transit. Check your system documentation for more information. 3. Connect power to the PocketPrintServer. The PocketPrintServer will "glean" its IP address from the "ping" packet. This IP address will remain in effect until the PocketPrintServer is power cycled or reset. Therefore, a permanent IP address should be assigned by running the ExtendView TCP/IP utility or via "telnet".

I would check the IP address/subnet mask/ default gateway information and make sure it is correct for the network is on. Then, I would check to make sure that the IP information is valid for the VLAN for which the management interface is assigned. It may be easiest to reset everything from the console and redo the configuration from scratch. Below are several documents that should help you do that. Device Documentation. http://www.symbol.com/legacy_manuals/wire/ethernet.html Quickstart Guide ftp://symstore.longisland.com/Symstore/techpubs/manuals/wireless/pdf/6844601a.pdf Admin Guide ftp://symstore.longisland.com/Symstore/techpubs/manuals/wireless/pdf/6844501a.pdf I would review the sections that pertain to setting the IP address and other management features. I could not find a section on reseting the switch to factory defaults, so you may have to contact their support staff for that. http://www.symbol.com/category.php?category=862 631.738.6213 or 1.800.653.5350