Hi Reynaldo,
Please find the below steps to resolve this issue
Step 1: Turn on the mobile
Step 2: After 2 to 3 mins, switch it off
Step 3: Now remove the battery
Step 4: Remove the Memory Card
Step 5: Remove the Sim Card
Step 6: Now hold the Turn on/off button for 10 secs
Step 7: Take the hand from the button and insert the sim and battery to the mobile, please dont insert the Memory Card
Step 8: Now hold the Turn on/off button for 5 secs continuously
Step 9: Take the hand from the Turn on/off button
Step 10: Leave the mobile, for 10 to 15 mins, after that please insert the Memory Card
Step 11: Now check the status of the Mobile
Thanks for contacting Fixya
Regards,
Aysaam
265 views
Usually answered in minutes!
×