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Posted on Aug 05, 2008
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Hello! I have an Acer Aspire 3000 laptop, with a really weird problem. the in-built keyboard and mouse-pad won't work.... sent it off to the computer shop and they said it was a software problem and that the connections were fine. So I backed-up my files, booted of my xp-cd and formatted the hard-drive (using MS-DOS. but SURPRISE!!! the key-board works in MS-DOS mode!!! I reinstalled XP (thinking that the keyboard would now work) but the keyboard and mouse-pad will not work in windows!!! but it works in MS-DOS I can plug in and external mouse and keyboard and these work but I would like to have the in-built ones to work??? hope someone can help me Sincerely Emmanuel Higgins

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  • Emmanuel2 Aug 05, 2008

    Righteeooo
    I'll try that and get back to you

  • Emmanuel2 Aug 06, 2008

    Nope it didn't work, I checked all that, and am convinced that it is not a driver problem, Everything works fine in safe mode as well, I've tryed reformatting a few times now but it is still the same!!! everything works fine until windows loads up and then the keyboard, mouse-pad and power button stop responding!!!!
    I have run out of ideas and need help!!!

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  • Expert 327 Answers
  • Posted on Aug 05, 2008
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Welcome to fixya

use you external keyboard and mouse and try to goto device manger and find the hardware keyboard and mouse and try to update the drivers this could be the problem ....

you can also check in the search bar try typing in keyboard the search menu in start menu this should have a Standard PS /2 keyboard or something like that if not then the drivers are missing needs updateing

hope this helps you out if not plz let me know

have a good day

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