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You should not have to do anything to make the base find the phone line as long as it's plugged into a working phone jack and the AC power is on.
Have you tested the phone jack where you are connecting the base to be sure it's working? You can check with a simple, basic corded type phone. (You should have one of these on hand anyway, in case your power goes out. Without AC power, cordless phones won't work since their base unit would be off. The basic corded phone gets its power from the phone line so it will keep going. It's a good thing to have.) Plug the phone in and see if you have dialtone at the jack. You don't know what kind of phones the former residents had and how their jacks were wired. The one you're using may have been set up on a second line, for example.
If you don't find dialtone at the jack, you can try others and move the base unit as necessary, or see about having the wiring corrected. The model number of your phone is a UK version, and I don't know the rules regarding who can do telephone wiring there. Here in the US you can do the work yourself, hire a contractor, or contact the telephone service provider.
If you find the jack is working, something may have happened to the cordless base unit during the move. Try another cord; maybe the one you're using was damaged. Then your remaining option is to see about servicing or replacing the phone if it's still not working.
If you are in an office or corporate environment where the phone system is on a PBX you need to dial 9 usually to get outside the office. If you just have the unit setup at home or to an analog phone jack (not going thru a PBX) then just dial 1 + area code + number. If the number is local then don't use a 1, just the phone number and area code.
Sorry but FixYa is not a Service Centre. It's just made up of ordinary guys and gals, probably at home, from all over the world, with experience of addressing problems and giving guidance for free on the web but not supplying engineers or spares ;-0)
You will either have to search in telephone directories OR stay on line and search for '(make) washer service' for instance or '(make) washer spares' and hope that you can find someone reasonably local.
Sorry again ;-0(
Place the non-registered handset in the telephone base or charger. If 1.Press FIND HS on base 4sec and 2.Then press # on handset do not appear alternately on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again.
On the telephone base, press and hold FIND HANDSET for about four seconds until the red IN USE light on the telephone base turns on.
Remove the handset from the telephone base or charger and then press # (pound key). It displays Registering...Please wait. It takes about 60 seconds to complete the registration. The handset displays Handset X Registered and you hear a beep when the registration process completes.
If the registration fails, the handset displays Registration failed for a few seconds, then 1.Press FIND HS on base 4sec and 2.Then press # on handset alternately. To reset the handset, remove it from the telephone base or charger and place it back in. Try the registration process again.
Model ip8300: How to register a handset:
Press and hold FIND HANDSET for at least 10 seconds on the telephone base. The VMWI and LINE IN USE lights will blink alternately indicating that the telephone base is in registration mode.
To display the telephone feature menu, press the Menu softkey from the main idle screen.
Press the up, down, left and/or right NavKeys to choose Registration Settings then press the Select softkey or center NavKey/SEL.
Press the up or down NavKey to choose Handset Settings then press the Select softkey or center NavKey/SEL.
Press the up or down NavKey to choose Register to Base then press the Select softkey or center NavKey/SEL. A list of locations for assigning telephone bases will be displayed.
Press the up or down NavKey to choose an empty location and press the Register softkey or center NavKey/SEL.
The handset will display Searching while it searches for the telephone base. If the search is successful, a code from the telephone base will be displayed. To register the handset to the telephone base, press the Register softkey.
In the Enter PIN box, enter the system PIN. The default PIN is 0000. Press the Apply softkey.
Handset registered will be displayed when the registration process is complete. The screen will return to the registration settings menu. Press OFF to return to the idle screen.
Model ip8301: How to register a handset:
Before registering the handset with the base station, press the FIND HANDSET button in the base till the VMWI and LINE IN USE lights blink alternatively. When the lights start blinking, register the handset. The default PIN for registering the handset with the base station is 0000.
Press Softkey Menu from Home screen
Choose the Settings icon from Menu screen and press center Navigation key/SEL to display the settings menu options.
Press the up or down Navigation Key to choose the Registration Settings menu option and press the center Navigation key/SEL to select.
Press the up or down Navigation Key to choose the Handset Settings and press the softkey Select to select.
Press the up or down Navigation Key to choose the Register to Base and press the softkey Select to display a list of available base stations. Choose a base station from the list and press the softkey Select to select.
The handset will search for the Base within its range. During this time, the searching screen will be displayed.
If the search is successful, the Base station number of the base will be displayed.
Press softkey Register. Enter the PIN and press softkey Apply to save and subscribe to the base station.
To cancel the entire operation, press OFF key anytime.
You can check with your local telephone service provider for the voice mail access number.
Most of the time you can just call your home phone number from your home
phone line, and you will be able to access your voice-mail. you may
need to press * or # during the OGM and then enter your pin.
If you have digital telephone with cable. First thing you should do is contact the billing department of your service provider. Make sure you are in billing for caller id. If you are let them know you are not receiving service you are paying for. Have them check your number in the switch. Which is the system that allocates each call that is made to and from your number. If this feature is not activated properly in the switch you might be paying for a service that is not properly activated. If all is correct with service provider. Try using another phone that has the caller id feature just to make sure it's not the actual phone. If both phones still doesn't display caller id. You should have your service provider send out a technician to troubleshoot your home telephone lines to make sure all phone jacks and telephone lines are secure and corrosion free, and have them verify service while there. You should also ask about a credit for the time the service was activated until the time the service actually worked.
I would suggest getting a new one, but BE SURE you check to see if it will work with VoIP. I have the HP 6210 and it has problems with VoIP as well. Go to a place where you can test it at home and be sure you can return it if it has issues. Best Buy, or Staples are pretty good with returns, but SAVE the receipt! LOL... Sorry I couldn't offer better news! //Don