Question about Computers & Internet

Hi, We must have installed or uninstalled something on our computer and upset something! When windows starts up and plays its' little introduction/welcome tune, it is out of tune and skips. The shut down tune is ok though. What can we do to rectify the problem? Thanks for your time!

3 more comments
Darryl Traves Mar 31, 2011

Thanks for replying, Our operating system is Windows XP Professional Service Pack 3
Darryl Traves Mar 31, 2011

Hi, Sorry for the delay, I had a phone call come in! I forgot to mention that the system had a crash early this month, and has been wiped and reloaded by a friend of ours; I had a look and the only restore point available is Today coincidently. So what do you think we should do now! P.S. our system crashed because of a bad security software update consuming 100%+ cpu usage.
Darryl Traves Mar 31, 2011

PPS Do you think it could be a bad update etc. What controls the start up tune?
Darryl Traves Mar 31, 2011

Thank you! That sounds like very good advice, I will give it a go! Many Thanks once again, for your time and expertise! Darryl.
Darryl Traves Apr 01, 2011

Hi, I have'nt tried anything yet.but I will later when I get a chance. Do you think that it is a problem, if everything else appears to be ok? Thank you once again for your time and advice! Darryl.

1 Answer

Stelios

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1,851 Answers

In order to help you please clarify me your operating system (windows XP, Vista, Windows 7 e.t.c.)

Waiting clarification, don't hesitate to post.

Thanks and regards
Please kindly rate this solution
Stelios
direct fixya link: http://www.fixya.com/users/technical114

Posted on Mar 31, 2011

2 more comments
Stelios Mar 31, 2011

We are going to restore your computer at a previous point without loosing any data created in the meantime, but the recent installed programs or Click on start - programs - accessories - system tools - system restore. At the new window choose "restore my computer at a previous..." and click on "next". From the appearing calendar choose a date before the day you created the changes at the computer. All the days that are bold typed have restore points, the dates in draft typed hasn't restore points because the system assumes that no changes happened on these days. In case the day before the change is in draft (and no restore points are available) choose 1 day before. Choose the restore point from the left side of the panel (in some cases there are more than one for the same date). Hit the "next" button and follow the on screen wizard. The procedure might take some time to finish, depending on the changes and the system. DON'T FORCE REBOOT YOUR COMPUTER DURING THIS PROCEDURE and in case of a laptop use the power adapter. At the end of the procedure you will be notified by a message. Maybe a reboot is requested (I suggest to reboot either way at the end of the procedure). Check the results.

In case of a problem or clarification or further details needed, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, accept my solution.

Thanks and regards
Stelios
direct fixya link:http://www.fixya.com/users/technical114
Stelios Mar 31, 2011

CORRECTION ON MY LAST POST:
We are going to restore your computer at a previous point without
loosing any data created in the meantime, but the recently installed
programs or hardware changes will be removed. Click on start - programs - accessories - system tools -
system restore. At the new window choose "restore my computer at a
previous..." and click on "next". From the appearing calendar choose a
date before the day you
created the changes at the computer. All the days that are bold typed
have restore points, the dates in draft typed hasn't restore points
because the system assumes that no changes happened on these days. In
case the day before the change is in draft (and no restore points are
available) choose 1 day before. Choose the restore point from the left
side of the panel (in some cases there are more than one for the same
date). Hit the "next" button and follow the on screen wizard. The
procedure might take some time to finish, depending on the changes and the system. DON'T FORCE REBOOT YOUR COMPUTER DURING THIS PROCEDURE and in case of a laptop use the power adapter.
At the end of the procedure you will be notified by a message. Maybe a
reboot is requested (I suggest to reboot either way at the end of the
procedure). Check the results.

In case of a problem or clarification or further details needed, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, accept my solution.

Thanks and regards
Stelios
direct fixya link:http://www.fixya.com/users/technical114
Stelios Mar 31, 2011

Since there are no restore points for this month (although the restoration service is active - you have restore point for today), I suggest to uninstall the update that cause the problem (start - control panel - add & remove programs - check the "view updates" checkmark - select the update you need to uninstall - remove) and when the procedure finishes reboot the system. In case that the update isn't at the list (or you can't remember the update) try a windows update. This procedure will recheck for available or corrupted updates and recover the system properly. When the system comes to the "working right" state create a manual restore point (using the procedure described before but instead of "restore my computer at a previous..." choose "create a restore ..."), just to make sure you have a correct restoration point for future usage.

In case of a problem or clarification or further details needed, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, accept my solution.

Thanks and regards
Stelios
direct FixYa link:http://www.fixya.com/users/technical114
Stelios Mar 31, 2011

The start up tune may be distorted from various reasons (hardware and software). A disk de-fragmentation might reduce the problem, assuming that everything else at the computer is correctly. That's why I suggest a full windows update.

Thanks and regards
Stelios
direct fixya link:http://www.fixya.com/users/technical114

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