Make sure that youre using a regular line not dsl or voip line make sure youve connected it to the right port it should be line 1 connect the printer direct to the phoneline check settings "rings to answer" must be set to 3 ring you should have distinctive ring it must be set to all rings check fax speed it must medium then run a fax test all of these are under fax setting on your printer send fax tp 1800-hpfaxme,if recived a reply your good to go...otherwise call hp support...
Testimonial: "Simply had the line plugged into wrong port, thanks."
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