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Setting the disc ejection lock
You can lock the disc tray to prevent the disc form
When the main unit is turned off, hold down the STOP
key at the front panel for 5 seconds
If you attempt to open the disc tray by pressing
OPEN/CLOSE key, the disc tray does not open and
“LOCKED” appears in the display window.
To cancel the disc ejection lock, hold down the STOP
key at the front panel for 5 seconds again when the
main unit is turned off.
“UNLOCKED” is displayed in the display window.
Before the main unit is turned off, DVD/CD function
should be selected.
first turn off your pritner power.
check open the front door pull your ink cartridge then clean dust and blur from it then check there is not any paper jam then refix ink cartridge.then turn on the power.
Wrap the Camera with the purchese receipt, and bring it to the store you bought it from. They will send it back to Canon to be fixed. Hopefully it happened within a year from the purchesing date, so you will be fully covered by the manufacure warranty.
Unplug the printer. Hold the printer cover open while you plug in the printer. Then wait for the printer to power on while still holding the cover open.
Then close the cover.
The buttons should work and th error message should be gone.
I figured it out, it was the little plastic sensor stick that tells the unit that the lid is closed therefore reading the disc. cheap piece of plastic that has surely snapped on many a unit. good luck replacing it. i rigged it though problem solved