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Question about Creative Labs Zen V MP3 Player

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My creative zen style 100 mp3 player says docked even though I unplugged it. what can i do to get it unfrozen?

Posted by soraeg on

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5 Related Answers

Anonymous

  • 65 Answers

SOURCE: My Creative Zen Frozen in Docked Screen

If you tried to reset it, but it did not respond at all, this indicates that the reset button is broken. You'll need to have it repaired.

Posted on Aug 20, 2008

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Anonymous

  • 1 Answer

SOURCE: My Creative Zen M won't "dock"

My zen microphoto wouldn't dock after working well. It coincided with a download of windows media player 11. I was told to download media player 11 again and to restart the computer twice. Something to do with a driver missing. I didn't think this would work - but it did! In fact two zen micros that wouldn't dock are now docking perfectly!!

Posted on Apr 10, 2007

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Anonymous

  • 4402 Answers

SOURCE: creative zen touch mp3 player

Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch. if that doesnt work try this:



I decided to open it up to check out the hard drive to see what kind I would need so I could try replacing it. The data plug that attaches to the hard drive itself was partially unplugged. So, I pushed it back in all the way, put it all back together again, and turned it on just to see if something different might happen. (I had it set in my mind that the hard drive failed and I would need a new one, so I didn't expect anything different to happen) And to my surprise, it worked just like new again
when you get it working
try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.


Posted on Jan 28, 2008

Anonymous

  • 1 Answer

SOURCE: creative zen micro stuck in recovery mode

To Fix any problems with broken firmware form attempted “playsforsure”
firmware updates etc where your pc finds it as a 20mb drive and it sits
in recovery mode and does bugger all:
1. Uninstall all creative software & drivers
2. Uninstall Media Player 11 and Media Player 11 runtime (will require a
reboot for each thing). This is done by going to add/remove programs and
uninstalling (this will put your pc back to wmp10).
3. Re-install the Zen Driver from the creative website and reboot (I just reloaded Media Explorer using my ZMP install CD).
4, Plug Zen in.
5, Make sure you have the firmware update ready, run it but don’t click
the language bit yet), leave the mouse hovering over your language
selection. (for ZMP, just start firmware exe file, there is no language selection. You can get the firmware update from Creative’s site, go to SUPPORT and then DOWNLOADS).
6. On the Zen- select “reload OS” (on ZMP I believe it is Erase or Reload Firmware, something like that, don’t have it in front of me).
7. As soon as it flashes up “reload new firmware now via USB” click the
language button
8. Now the pc should find it and allow you to re-load the
firmware. (it may take a few attempts)
9. Once complete, click close and restart the pc. Everything should now
be fine.
10. Once all is working, you can re-install WMP11 and it will work fine.

Posted on Jan 14, 2009

BlackHand-En

Neville Vyland

  • 68 Answers

SOURCE: i have creative zen stone plus 2 gb mp3 player

which Operating system are you using...>/??
have you installed the software provided by your mp3 player..??

Posted on Jan 28, 2009

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My creative zen is docked to my computer, but the computer says "no player ... My creative zen is not docked but has DOCKED on the screen and won't turn off ...

Unplug your player.
Look on the left side of it, you should see a small hole, use something thin, paperclips work well, to poke inside it, the restart button is in that hole.
Once it's started up reconnect your player, all should work fine now!
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I had the same problem with zen V stuck in docked without usb - and the reset-button worked like a charm!
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Hi my zen v plus has frozen

..have you tried to unplug the zen and reset it????

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removed the usb drives and reboot and let the computer reinstall the usb drivers.
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You might need to wait for the battery to die, which could take a while. I also found out there's a reset button on the Zen. There should be a little hole under the on switch, and you need a pin or paperclip or something to press it. After you do, the screen should turn black. Then you can turn it on, and it will be unfrozen. This has worked for me numorous times.
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Zen Touch is still docked

Your hard drive might have broken during the process. To troubleshoot the hard drive and your Zen in general, please click here
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How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related
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Creative Zen V Plus stops reading

· Make sure you have media player 11
· If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
· Download recovery tool off creative's website.
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