Question about HP OfficeJet 4215 All-In-One InkJet Printer

1 Answer

Print spooler when installing HP OfficeJet 4215 All-In-One

I am attempting to install the printer on my PC with Windows XP. All of the software is installed, but it won't allow me to proceed because it says the print spooler is stopped. How do I fix this? Thanks!

Posted by epmink on

  • epmink Aug 06, 2008

    Thanks for your time. When I do that it says, "Error 1068: The dependency service or group failed to start." Any advice?

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1 Answer

Thomas Christopher

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Go to control panel, administrative tools, services, and turn it on.. hit start and set it to automatic.

Posted on Aug 04, 2008

  • Thomas Christopher
    Thomas Christopher Aug 06, 2008

    Answer
    1. Click Start, and then click Help and Support. 2. Under Pick a Task, click Use Tools to view your computer information and diagnose problems. 3. In the Tools area, click System Configuration Utility. 4. In the right pane, click Open System Configuration Utility. This opens the System Configuration Utility. 5. Click the Services tab. 6. Make sure all the following services are turned on. To turn on a service, click to select the check box.

    � Application Layer Gateway Service
    � Network Connections
    � Network Location Awareness (NLA)
    � Plug and Play
    � Remote Access Auto Connection Manager
    � Remote Access Connection Manager
    � Remote Procedure Call (RPC)
    � Telephony
    � LexBce Server (if you have it)
    7. Click OK, and then click Restart.

    Answer
    If the above doesn't fix the problem, try the following:


    • Open the Start menu
    • Go to Accessories
    • Right Click on Command Prompt and choose "Run as administrator"
    • After the Command Prompt window opens type the following
    • sfc /scannow
    • This will scan your system files for problems, report on what it finds, and will instruct you to reboot if repairs need to be made

    This solution worked for me when a friend told me that all her network adapters were showing up under Device Manager but not under Network Connections.

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