Question about Microwave Ovens
Same thing happened to us. We just came back from Sears, where we bought another. Just for giggles, my wife suggested unplugging the old one and plugging it back in again. It works now. New one's going back to the store.
Posted on Aug 16, 2008
You must remove the vinyl cover from the control panel and wipe down the face underneath it with denatured alcohol. It's pretty tricky depending on your mechanical caliber.
Then clean the inner side of the vinyl cover the same way. Caution don't soak the power unit just dampen a cloth, this goes for the cover also!
Posted on Aug 13, 2009
I was afraid I needed to replace the microcomputer when my KHHS179L touchpad was unresponsive. I was able to use the ADD A MINUTE feature, so I knew the unit worked. There had been a power outage of less than a minute to my home recently (I was unaware of this until I asked the kids if they had done anything to the microwave). I popped around on fixya.com and really didn't find an easy solution-my favorites. I loaded kitchenaid.com and found the answer in the FAQ's. Although the control lock out icon was NOT LIT-apparently, that power surge locked my controls. By holding the stop button for 5 seconds once and then aagain a second time, miraculously, my touchpad was restored> HOORAY!
Posted on Sep 26, 2011
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