Comm Error will show on the display if there is an issue on phoneline that were using.
First please check if the machine has a dial tone or try to call the fax # where you need to send the fax, just check if it's ringing.
Second before loading the paper make sure that the display shows date & time.
Then load the document in the tray the display should show enter fax # & start.
Start dialing the # then hit start.
Hope this helps.
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