Question about Dell Inspiron 1000 Notebook

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Abnormal shutdown, can't restart

I got an error screen that said an error had occurred and to shut down immediately. The only way I could see to shut down was with the power button. On restart attempts it goes to a screen that says unsuccessful startuup has occurred with choices for startup: safe mode, safe mode with networking, safe mode with command prompts. last known configuration, and start windows successfully. All choice go to a blue screen that says a problem detected, windows shutdown to protect damage, Check installation hardware and software (nothing new installed), disable BIOS memory options, use safe mode, F8 to select advanced startup options. I cannot get off this screen. Diagnostic information: Stop:0x000000ED
(0x8132A030, 0x0000006, 0x00000000, 0x00000000). The unit does get hot but I've noticed no increase in heat prior to the problem occurring. I'm working with limited funds, what do I do now, any suggestions?

Posted by sintwister on

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Ryan Rogers

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This is going to be one of two things. 1- An operating system error or hard drive failure resulting in operating system error. 2- A component failure or bad/loose connection that is shorting the system and causing the system to think there is an operating system error resulting in a blue screen. First, try to do a system repair with your recovery or operating system disc. If the repair doesn't take, then reformat the hard drive and install a new operating system. If you have any issues during or after the format and install, then the hard drive has failed and will need replaced. If the repair, fresh install, or new hard drive (if you get this far and opt to purchase one) are successful and you get a blue screen to the effect of "detected a problem and had to shutdown, check newly installed hardware" then most likely you have a loose connection inside the machine. You will need to take the machine apart and check all connections. If the connections are good, then you have a failed device somewhere in the machine, and will need to take it in for diagnostics. I know that the latter sounds difficult and rather scary, but I believe that you're going to find this to be a simple operating system glitch or failed hard drive. If you have any other questions feel free to ask, and let me know how the repair turns out.

Posted on Aug 05, 2008

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