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1st step; Acquire/buy a cd/dvd rom drive cleaning tool kit from your local pc store.
2nd step; Install a dvd coder/decoder software, try Power DVD player software it has a trial version
3rd step; After installing the DVD coder/decoder from Power DVD player try playing a dvd movie rom disc it should work/play... hope these tips help ;-)
Go into my computer and see if the dvd-rw is being recognized in there, It should be either the d: or e: drive.
If it is in there then try different disks like music cd's, game cd's movie dvds and see if it can read them and show information for them. If it can read some disks but not others then try cleaning the laser with a slightly damp q-tip with glass cleaner and then dry it off with another dry q-tip.
If it can read them all then problem solved, if it can only read some cd's or none of them then you have a bad laser and you will need to get the dvd-rw replaced.