Question about Xerox Phaser 8400 Laser Printer

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What is error "Fault 37,016,43:30997

Any ideas on what this error refers to or how to fix it? Any help is much appreciated.

Posted by jimguardmtg on


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AC power supplied by power sources such as uninterruptible power supplies (UPS’s) or DC-to-AC inverter systems, may not supply enough current to properly power up the printer. In these cases, the printer may report printhead jet-stack or reservoir heater disconnect, drum heater, or preheater errors (37,002.47 thru 37,012.48). Verify the AC power source prior to troubleshooting a printer exhibiting any of these errors.

(Plug printer directly into a wall outlet)

If this doesn't solve the problem you will need the preheater replaced.

Posted on Jan 17, 2009


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