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Most are held in place by 2 small screws, remove them and carefully unplug the cartridge from the tone arm, reverse to install new one, then check the balance the tone arm and set to correct pressure..
I had the same after about 15 months. It seems to happen when charging the iPOD. I took it back to John Lewis, it was returned to B&W and came back repaired 8 working days later. I was very pleased with the service. As an added bonus B&W restarted the 2 yr guarantee.
ive had this problem djing in front of 700 people...Not good!! i can tell you exactly what it is, the tone arm bearings are being pinched too tight or there is a tiny piece of debris in the bearing race of your tone arm or blatentley your vinyl is scratched lol.... assuming you ve set your stylus correctly and the turntable is level on both axis???? slightly unscrew the tiny screw on top of the tone arm just enough to release the pressure on the bearings inside, but not so much that it wobbles about??? happy mixing
On some record players there is an adjusting screw at the back of the
tone arm that adjusts the tone arm drop in location but I don't think
it will adjust the pick up point. That is controled by a steel
rod under the record player deck that moves over and pushes a little
trip lever near the center of the platter so that a gear is engauged
and the end of record cycle is started. I'm not sure but you may
be able to find an adjustment under the deck that is near the rotation
point of the tone arm that will adjust that rod so that it will pickup
later. Hope this helps some.
Could have a loose connection in the audio section or a problem with the output IC . Also does this happen on the RF input and your A/V inputs or just one of these. If its the A/V inputs only your having this problem check your cables .