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i have tried the same thing and the dial tone has failed but i think you might have to have credit on your phone to do it but i'm unsure to cause mine won't work
I had the same problem but now i have found the solution for it. Its not the software its the phone. Go to your Phone Settings hit Connectivity and then Usb Connection select Data Service and now connect your phone to the pc and select connect in Mobilesync and it should work. After you are done using MOBILE SYNC you can simple go in settings once again and choose mass storage for any downloads!!!
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