At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If your stand cake mixer is not working and you suspect that water may have entered the device, it's possible that a fuse or other electrical component may have been affected. Here are a few steps you can take to troubleshoot and potentially fix the issue:
Unplug the mixer: As a safety precaution, unplug the mixer from the power source before attempting any troubleshooting or repairs.
Let it dry: If water has indeed entered the mixer, allow it to dry thoroughly before attempting to use it again. Place the mixer in a warm and dry environment for a few days to ensure all moisture has evaporated. Do not attempt to use the mixer while it is still wet, as it can be dangerous.
Check for visible damage: Once the mixer is dry, carefully inspect the external components for any visible signs of damage, such as burnt marks or loose wires. Pay close attention to the power cord and the area where it connects to the mixer.
Check the fuse: Some mixers may have a fuse that protects against electrical issues. Refer to the user manual or consult the manufacturer's website to determine if your mixer has a fuse and its location. If the fuse is accessible, check to see if it has blown and replace it if necessary. Use the recommended fuse rating specified by the manufacturer.
Seek professional help: If the above steps do not resolve the issue, it's advisable to contact the manufacturer's customer support or consult a qualified appliance technician. They will have the expertise and knowledge to diagnose and repair any internal electrical problems safely.
Or call the Globe service department at 937-297-7247 and ask for contact .... Please remember that this manual or the warning labels do not replace the need to be alert, to properly train and .... gears or other parts and WILL void the warranty! 7. ... Lubricate the attachment shaft with a food quality grease or mineral oil. 4.
This mixer comes complete with an 60 quart stainless steel bowl, spiral dough hook and bowl ... High torque direct gear drive transmission; Oil bath transmission.
Hi AKRAUSSFAN, I hate it when that happens!From the description of your mixer’s symptom your mixer’s had a transmission failure in the primary gear box or the planetary gear assembly (agitator).One of the main gears has failed, hence the loss of power to the agitator, while the electric motor still runs. The inspection and troubleshooting of the mixer transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in this case KSM190P, and then select the file under Parts List (61) KSM150PSWH0.pdf(773.44 KB) (definitely check to see if this matches your mixer). Turn to pages 4 & 5 titled: “Case, Gearing & Planetary Unit”, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. I suspect your culprit gear is Illus. No. 6, Worm Gear, in Illus. No. 27, Worm Gear Bracket and Gear assembly.KA designs this gear to fail on purpose so the rest of the mixer will not self destruct. Once apart you can check for any other unseemly wear and tear on the other gears, etc. You may find more parts that need replacement than just a bad worm gear.You may also want to consider replacing all the grease, particularly if there are gear particles suspended in it. Besides needing a replacement worm gear and grease, you might consider replacing the gasket (Illus. No 15), too. I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping. Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer. If you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop. Good luck and have fun. I hope this helps. Howard, Burke, VA If this solution has helped you, please rate it. hslincoln
Hi RDROSE29, it appears your mixer’s had a transmission failure in the primary gear box or the planetary gear assembly (agitator).One of the main gears has failed, hence the loss of power to the agitator, while the electric motor still runs. The inspection and troubleshooting of the mixer transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in this case K45SSW, and then select the file under Parts List (1) K45SSWH0.pdf (341.41 KB) (definitely check to see it this matches your mixer).Turn to pages titled ‘Case, Gearing & Planetary Unit, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. I suspect your culprit gear is Illus. No. 8, Worm Gear, in Illus. No. 38, Worm Gear Bracket and Gear assembly.KA designs this gear to fail on purpose so the rest of the mixer will not self destruct. Once apart you can check for any other unseemly wear and tear on the gears, etc. You may find more parts that need replacement than just a bad gear.You may also want to consider replacing all the grease, particularly if there are gear particles suspended in it. Besides needing a replacement gear and grease, you might consider replacing the gasket, too. I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). As far as parts go, here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping. It can be messy but quite gratifying to diagnose and repair your mixer yourself. Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer. If you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop. Good luck and have fun. I hope this helps. Howard, Burke, VA If this solution has helped you, please rate it. hslincoln
HAMILTONCOOL - It appears that your mixer had a mechanical failure in the transmission box or planetary gear assembly of your mixer failure - one of the main gears has failed, hence the loss of power to the agitator. You didn't mention any associated noise prior to the loss of power to your agitator, but I'm assuming there was just a little more noise than usual, prior to failure. The inspection and troubleshooting of the transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, and then select Parts List file. You can check the page titled 'Case, Gearing & Planetary Unit, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. It can be messy but gratifying. Once apart you can check for any other unseemly wear and tear on the gears, etc. Good hunting... I hope this helps - Howard, Burke, VA
Hi,I'm a hobart tech and repair these mixer's often.If you see oil in the drip cup then the center shaft seal in the transmission is worn.If there is oil near the transformer then the motor shaft seal is also bad.Hobart doesnt release their service manuals to the public but if you go to their site www.hobartcorp.com you can register for free and get a parts manual thats helpful.If you need help with the repair let me know,i can step you through it.
I called the 800 service number when mine did the same thing. They advised to:
1. Use the processor more frequently to avoid this in the future; and 2. To fun the motor on speed setting "10" for two minutes.
A harmless vegetable grease, normally solid, has separated due to infrequent use and leaked a bit ( a few tablespoons in my case). Running the motor on high speed causes it to re-solidify, they said. Wipe clean. Forget about it.
Some of the oil has separated from the grease inside the transmission, the grease should be replaced. You don't need a total dismantle,. simply remove the top cover and the transmission housing. Remove as much old grease as you can, then replace it with grease from Kitchenaid Parts, or locate a Shell Oil distributor in your area, you want Shell Darina XL EP-2. The oil that came out of your unit probably won't be enough to do immediate damage, but because it's separating, it's becoming less effective. It'a messy job to remove it but will add years of life to your mixer. If you find this solution helpful, please rate it. Good luck. ricardok45
PLease advise what is the model of the mixer. If it is a Chef or a Major, it appears that the blades have not been fixed properly. Please push in till you hear a click
×