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Many models of cordless phones that have multiple handsets require the handset to be cradled in the base unit for identification and link. As long as the handset maintains a charge, the identification remains valid. If you remove the battery or drain the handset to a point where the handset ID is lost, then you may have to re-cradle the handset in the base unit to reestablish link.
Typically, but not always, you can hold down a specific key on the front faceplate and hold it down while turning on the power. This will usually ONLY restore the AM channels from 9Khz spacing to USA 10KHz channel spacing, but I don't think it will restore the FM band; I could be wrong - do a google search.. Usually the FM band is Japan is different than ours, and there are some expensive adapters to upconvert/downconvert US FM stations, but not worth the money to add, in my opinion you should just buy a new tuner like the Sony HD radio tuner!
Try this for the tuner fix. Turn unit on.Hold down (volume down and SRC )buttons and unit will power off.Keeping them in also press and then release the reset button(bottom right hand side) .Release the other 2 buttons and unit should now restart with 50khz fm spacing and 9khz am spacing.If you find out how to change region code,Post It