Question about HP Office Equipment & Supplies
While installing the software, did you use the MS PRINTER INSTALLATION WIZARD? Try this: left click mouse on WINDOWS START on lower left corner of screen. Left click on CONTROL PANEL, then left click on PRINTERS.On the PRINTERS window, left click on ADD A PRINTER on the upper toolbar. The ADD PRINTER window will appear, displaying CHOOSE A PRINTER PORT. Left click on USE AN EXISTING PORT. From the drop-down window, choose any port starting with the letters USB. You may have to try each USB port individually to see which one will work with your printer. Just follow the wizard's instructions and your printer will then be connected.
Posted on Aug 04, 2008
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