Freezer is not keeping food frozen and water is leaking between the freezer door and seal on the freezer door? The fan is blowing cool air.

First, I'm not a Whirlpool representative.
* Check your warranty. Call for support;
* Contact;https://www.whirlpool.com/owners.html

*** The following is for information only.***
* Original question was slow ice making or melted ice;:
* Most common is ice build up in freezer coils. This happens every time the door is opened. Ice builds up on coils but is normally removed during a daily defrost cycle.
* The cycle may be unable to defrost all ice due to bad air circulation. Usually caused by rubbish blocking fan intake (bottom of freezer tray or wall.) Overloading food may cover the intake.
* Remove all food from freezer. Check for fan blockage. There should be a steady flow of cold air. If not then your freezer needs to be defrosted.
* Defrost by moving all frozen food to fridge side or cooler. Unplug fridge and open freezer door (drawer). Allow room air to circulate into the freezer. Use a house fan to blow air into freezer. (DO NOT use Hair dryer! It will damage panels.)
* Check and remove melted ice water. Check inner panels of freezer. Once defrosted the panels will be room temperature to the touch. There should not be any condensation or coldness to the panel. If it's still cold then keep defrosting.
* Once the water stops dripping. then close freezer doors.
* plug in freezer and wait 5 mins. Check freezer if inside is cold and the air is blowing cold. Reload freezer with food, take care not to overload or cover fan intake. Monitor for 2 days.

* Cleaning (Official); https://www.youtube.com/watch?v=AooBAPlk-Ts
* French door drawer; https://www.youtube.com/watch?v=_ZYLIRN_pk0
* Removing trays; https://www.youtube.com/watch?v=VxTliAhbr14
* Cleaning the back with a vacuum cleaner; https://www.hunker.com/13419629/how-to-clean-samsung-refrigerator-coils
* Freezer not blowing air or not cold? Bad fan, thermostat, pump. Call for service.
Aloha, ukeboy57

First, I'm not a Samsung representative.
* Check your warranty. Call for support;
* Contact;https://www.samsung.com/us/support/home-appliances/refrigerators

*** The following is for information only.***
* The symptom of melted ice and water dripping from tray is usually caused by several things;
* Most common is ice build up in freezer coils. This happens every time the door is opened. Ice builds up on coils but is normally removed during a daily defrost cycle.
* The cycle may be unable to defrost all ice due to bad air circulation. Usually caused by rubbish blocking fan intake (bottom of freezer tray or wall.) Overloading food may cover the intake.
* Remove all food from freezer. Check for fan blockage. There should be a steady flow of cold air. If not then your freezer needs to be defrosted.
* Defrost by moving all frozen food to fridge side or cooler. Unplug fridge and open freezer door (drawer). Allow room air to circulate into the freezer. Use a house fan to blow air into freezer. (DO NOT use Hair dryer! It will damage panels.)
* Check and remove melted ice water. Check inner panels of freezer. Once defrosted the panels will be room temperature to the touch. There should not be any condensation or coldness to the panel. If it's still cold then keep defrosting.
* Once the water stops dripping. then close freezer doors.
* plug in freezer and wait 5 mins. Check freezer if inside is cold and the air is blowing cold. Reload freezer with food, take care not to overload or cover fan intake. Monitor for 2 days.

* Cleaning (Official); https://www.youtube.com/watch?v=AooBAPlk-Ts
* French door drawer; https://www.youtube.com/watch?v=_ZYLIRN_pk0
* Removing trays; https://www.youtube.com/watch?v=VxTliAhbr14
* Cleaning the back with a vacuum cleaner; https://www.hunker.com/13419629/how-to-clean-samsung-refrigerator-coils

* Freezer not blowing air or not cold? Bad fan, thermostat, pump. Call for service.
Aloha, ukeboy57

First, I'm not a WOODS tech.
Check your warranty and call for service.
*** Following is for information only.***
* Your circulation fan (usually on the freezer side) has ice building up near fan. OR there is a paper or plastic caught in the fan. Check and clear debris.
* Check for air movement while fan is running. Many have plastic ducting that pulls air from the bottom that is usually covered by the lower drawer. Pull out the lowest tray and check the back for ice or food that fell in back to block the air vent. If it's iced up, DON'T hit it as you will crack the plastic. Leave the door open, Turn off and let the freezer defrost. (remove food).
* Check the upper fan vent for ice blockage. Defrost as needed.
* Unplug refrigerator to defrost. (Get help to move as the fridge is heavy and may tip over on you.)
* Once completely free of ice (it takes a while. A fan blowing into the freezer helps. ***DONOT use a heater!*** Warps panels and may over pressurize refrigerant.)
* Allow a completed defrosting of the freezer. (Place frozen foods in refrigerator side to keep it cold while the refrigerator is off. Better to transfer everything to another refrigerator.)
* Keep checking and dumping the drain tray as the ice melts. If no water drains then the line may be clogged. Call for service.?
* Plug in refrigerator but leave out where you still can unplug it if you need to continue to defrost. Move it back only if everything is working (so far).
* Set the temperature to middle of dial and the freezer diverter to normal (middle). Leave fridge empty to allow it to cool down without a load. Check for icing (there shouldn't be any as there is no moisture in box to ice up.) If there is ice then it did not defrost enough. Turn off and repeat manual defrost (open door)
* Once your sure all the ice is gone and the freezer is cold. Move refrigerator back into the counter/wall. (it's lighter but get help anyway.) Start putting back the frozen goods. Try not to cram in everything. Keep enough space on racks to allow air flow AROUND the whole shelf. Keep away from leaning food against the walls and back.
?* Leave the temperature setting at mid range. Your refrigerator should be able to keep food frozen at this setting.
* Check your door seals for cracks
* Check your door perimeter for warmth. It should not be sweating or ice cold. Cool or slightly warm to the touch is normal.
* Check your side panels (not doors). It should be cool but not iced or sweating.
* Final, with the Temperature set at mid range. If your still getting ice then you have a vapor leak. (Moist air getting into the freezer) Note that this moisture can also come from hot moist food placed in freezer without pre-chilling it. If you must put hot food In the freezer. Then place it in the refrigerator section for at least an hour prior to the freezer. The refrigerator can handle the moisture load better than the freezer. The refrigerator just collects the water and drains it to the bottom pan.
* Again, check your warranty and call for service. Have them perform yearly maintenance to check everything.
Aloha, ukeboy57

PS; If everything is okay (so far) then only gradually adjust the temperature SLOWLY. You will find that maxing to the coldest setting will only build up the ice quicker. Normal freezer operation can take care of the occasional (daily) opening of the freezer door. It will 'dry' out the frost and ice build up (If given the chance). But if you find that Ice keeps building then you need a bigger new ice box.

First, I'm not a LG tech.
Check your warranty and call for service.
*** Following is for information only.***
* Check for air movement while fan is running. Many have plastic ducting that pulls air from the bottom that is usually covered by the lower drawer. Pull out the lowest tray and check the back for ice or food that fell in back to block the air vent. If it's iced up, DON'T hit it as you will crack the plastic. Leave the door open, Turn off and let the freezer defrost. (remove food).
* Check the upper fan vent for ice blockage. Defrost as needed.
* Unplug refrigerator to defrost. (Get help to move as the fridge is heavy and may tip over on you.)
* Once completely free of ice (it takes a while. A fan blowing into the freezer helps. ***DONOT use a heater!*** Warps panels and may over pressurize refrigerant.)
* Allow a completed defrosting of the freezer. (Place frozen foods in refrigerator side to keep it cold while the refrigerator is off. Better to transfer everything to another refrigerator.)
* Keep checking and dumping the drain tray as the ice melts. If no water drains then the line may be clogged. Call for service.
* Plug in refrigerator but leave out where you still can unplug it if you need to continue to defrost. Move it back only if everything is working (so far).
* Set the temperature to middle of dial and the freezer diverter to normal (middle). Leave fridge empty to allow it to cool down without a load. Check for icing (there shouldn't be any as there is no moisture in box to ice up.) If there is ice then it did not defrost enough. Turn off and repeat manual defrost (open door)
* Once your sure all the ice is gone and the freezer is cold. Move refrigerator back into the counter/wall. (it's lighter but get help anyway.) Start putting back the frozen goods. Try not to cram in everything. Keep enough space on racks to allow air flow AROUND the whole shelf. Keep away from leaning food against the walls and back.
* Leave the temperature setting at mid range. Your refrigerator should be able to keep food frozen at this setting.
* Check your door seals for cracks
* Check your door perimeter for warmth. It should not be sweating or ice cold. Cool or slightly warm to the touch is normal.
* Check your side panels (not doors). It should be cool but not iced or sweating.
* Final, with the Temperature set at mid range. If your still getting ice then you have a vapor leak. (Moist air getting into the freezer) Note that this moisture can also come from hot moist food placed in freezer without pre-chilling it. If you must put hot food In the freezer. Then place it in the refrigerator section for at least an hour prior to the freezer. The refrigerator can handle the moisture load better than the freezer. The refrigerator just collects the water and drains it to the bottom pan.
* Again, check your warranty and call for service. Have them perform yearly maintenance to check everything.
Aloha, ukeboy57

PS; If everything is okay (so far) then only gradually adjust the temperature SLOWLY. You will find that maxing to the coldest setting will only build up the ice quicker. Normal freezer operation can take care of the occasional (daily) opening of the freezer door. It will 'dry' out the frost and ice build up (If given the chance). But if you find that Ice keeps building then you need a bigger new ice box.

First, I'm not a Vissani tech.
*Check your warranty and call for service.
*** Following is for information only.***
* I see that you have done most of the following. I'll post the full answer for others to review. You probably need a complete defrost and return the settings to the middle.
*** Complete answer as follows ***
* Check for air movement while fan is running. Many have plastic ducting that pulls air from the bottom that is usually covered by the lower drawer. Pull out the lowest tray and check the back for ice or food that fell in back to block the air vent. If it's iced up, DON'T hit it as you will crack the plastic. Leave the door open, Turn off and let the freezer defrost. (remove food).
* Check the upper fan vent for ice blockage. Defrost as needed.
* Unplug refrigerator to defrost. (Get help to move as the fridge is heavy and may tip over on you.)
* Once completely free of ice (it takes a while. A fan blowing into the freezer helps. ***DONOT use a heater!*** Warps panels and may over pressurize refrigerant.)
* Allow a completed defrosting of the freezer. (Place frozen foods in refrigerator side to keep it cold while the refrigerator is off. Better to transfer everything to another refrigerator.)
* Keep checking and dumping the drain tray as the ice melts. If no water drains then the line may be clogged. Call for service.?
* Plug in refrigerator but leave out where you still can unplug it if you need to continue to defrost. Move it back only if everything is working (so far).
* Set the temperature to middle of dial and the freezer diverter to normal (middle). Leave fridge empty to allow it to cool down without a load. Check for icing (there shouldn't be any as there is no moisture in box to ice up.) If there is ice then it did not defrost enough. Turn off and repeat manual defrost (open door)
* Once your sure all the ice is gone and the freezer is cold. Move refrigerator back into the counter/wall. (it's lighter but get help anyway.) Start putting back the frozen goods. Try not to cram in everything. Keep enough space on racks to allow air flow AROUND the whole shelf. Keep away from leaning food against the walls and back.
* Leave the temperature setting at mid range. Your refrigerator should be able to keep food frozen at this setting.
* Check your door seals for cracks
* Check your door perimeter for warmth. It should not be sweating or ice cold. Cool or slightly warm to the touch is normal.
* Check your side panels (not doors). It should be cool but not iced or sweating.
* Final, with the Temperature set at mid range. If your still getting ice then you have a vapor leak. (Moist air getting into the freezer) Note that this moisture can also come from hot moist food placed in freezer without pre-chilling it. If you must put hot food In the freezer. Then place it in the refrigerator section for at least an hour prior to the freezer. The refrigerator can handle the moisture load better than the freezer. The refrigerator just collects the water and drains it to the bottom pan.
* Again, check your warranty and call for service. Have them perform yearly maintenance to check everything.
Aloha, ukeboy57

PS; If everything is okay (so far) then only gradually adjust the temperature SLOWLY. You will find that maxing to the coldest setting will only build up the ice quicker. Normal freezer operation can take care of the occasional (daily) opening of the freezer door. It will 'dry' out the frost and ice build up (If given the chance). But if you find that Ice keeps building then you need a bigger new ice box.

door seals may be bad. check for cold air leaking especially on the corners and the hinge side.

Hello,

Check the temperature setting
Assure that there is enough room for air flow in the freezer or freezer
Check for air flow restrictions in vents
Test the temperature control
Clean the condensor coils
Check the door seals
Test the door switch
Test defrost heater
Test defrost timer
Test evaporator fan
Check for a clogged drain tube
Check for refrigerant leak
Freezer is too cold

Check the temperature setting
Test the temperature control
Freezer is noisy

Hissing and popping is normal, it is the defrost heater.
Check that the freezer is level
Check the drain pan
Check the condensor fan
Check the evaporator fan
Inspect the compressor mounts
Freezer runs continuously

Defrost the freezer
Clean the condensor coils
Check the door seals
Freezer starts and stops frequently

Clean the condensor coils
Check the outlet voltage
Test the condensor fan
Test the compressor relay
Test the overload protector
Test the compressor motor
Freezer does not defrost automatically

Test the defrost timer
Test the defrost heater
Test the defrost thermostat
Freezer has an unpleasant odor

Remove spoiled food
Clean freezer interior with a solution of h
Clean freezer interior with a solution of hot water and baking soda
Clean the door seals
Remove breaker strips and check for wet insulation
Water on floor outside of freezer

Check the drain pan
If you have an ice-maker, check the water supply hose going into and coming out of the water inlet valve
Water inside the freezer

Check for a clogged drain tube
If you have an ice-maker, check freezer and ice-maker for level

Hope this solved the problem, Take care....

Set the freezer control to Warmest.(more air will go to fresh food)
Make sure the freezer fan is blowing.
Check the door seals on fresh food door especially on the bottom.(may be loose letting in warm air)

Right hand side wall in the freezer - take a look- any frozen water or moisture? Need check a drain line, usually defrost heater inside the freezer wall getting bad and draining water just freezing inside of it.

When you open door to freezer do you hear a fan inside that compartment blowing? If you don't the fan motor is shot and will need to be replaced.