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Question about HP DesignJet 2500cp InkJet Printer

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I have an HP DesignJet 2500 printer that has been functioning perfectly until just recently. Now whenever I turn it on, a message "Edge not found. Reload media." appears. There is no media in the printer at all. I tried turning it off and turning it back on many times but to no avail. It thinks there is media attempting to be loaded. Could this be a problem with a sensor? If so, I'm not sure where inside the machine to look for this. If anyone has any ideas that may be helpful please email me... cbobcat49 at hotmail.com thanks! Chris

Posted by cbobcat49 on

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Firstly delete the printer drivers ,then reinstall them this will cure the problem goodluck

Posted on Mar 26, 2011

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