Recent Computer Crash and need to load Twain Driver, Kofax VRS, ScandAllPro, and Adobe Acrobat that came with the scanner originally but cannot find the CD's. Where can I download this software? Does Fujitsu have an FTP site with the In-the-box software available for download? Any help would be appreciated. Thx.

xerox website for support and driver downloads

Do Solution 1 first, then try Solution 2. Proceed to Solution 3 only if you wish to operate your device directly from within Photoshop or Photoshop Elements Editor.
Solution 1: Disable the TWAIN plug-in. Photoshop and Photoshop Elements Editor do not load plug-ins whose file name begins with a tilde (~). Rename the TWAIN plug-in to prevent Photoshop and Photoshop Elements Editor from loading it.
To disable the TWAIN plug-in:

1. Do one of the following:
   • If you are using a 32-bit edition of Windows:
     Photoshop CS4: Navigate to C:\Program Files\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
     Photoshop CS5: Navigate to C:\Program Files\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
     Photoshop Elements 6.0 Editor: Navigate to C:\Program Files\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
   • If you are using a 64-bit edition of Windows:
     Photoshop CS4: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
     Photoshop CS5: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
     Photoshop Elements 6.0 Editor: Navigate to C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
   Note: If you do not know which edition of Windows you are using, see Determine whether your computer is running a 32-bit or a 64-bit edition of Windows (kb407673).
   
2. Rename Twain_32.8BA to ~Twain_32.8BA. (You may not see the filename extension .8BA.)

When the TWAIN plug-in is disabled, you cannot operate your device by choosing File > Import > [Device name] in Photoshop or Photoshop Elements.
If you do not wish to operate your device directly from within Photoshop or Photoshop Elements, then you can use other software -- such as the software that came with the device, the Windows Scanner And Camera Wizard, or Windows Photo Gallery -- to operate the device and save image files from the device. (For instructions, see the documentation for the other software.) Then you can open those files in Photoshop or Photoshop Elements.
Solution 2: Disable older scanner files in Windows. If Solution 1 does not solve the problem, open the C:/WINDOWS/Twain_32 folder and move all files in that folder except the wiatwain.ds file to another location. Older scanning files in this folder can cause problems with more recent drivers and applications.
If you would like to operate your device directly from within Photoshop or Photoshop Elements, then proceed to Solution 3.
Solution 3: Troubleshoot installed drivers and re-enable the TWAIN plug-in. If you use a scanner, all-in-one printer, or another TWAIN-compatible device on your system, then the device's driver may be out-of-date. Download the latest version of the driver for your device from the manufacturer's website. Follow the manufacturer's instructions to install the driver. (If you have more than one TWAIN-compatible device, then download and install the latest driver for each device.)
After you have installed the latest driver for each device, re-enable the TWAIN plug-in and restart Photoshop or Photoshop Elements.
To re-enable the TWAIN plug-in:

1. Do one of the following:
   • If you are using a 32-bit edition of Windows:
     Photoshop CS4: Navigate to C:\Program Files\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
     Photoshop CS5: Navigate to C:\Program Files\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
     Photoshop Elements 6.0 Editor: Navigate to C:\Program Files\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
   • If you are using a 64-bit edition of Windows:
     Photoshop CS4: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
     Photoshop CS5: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
     Photoshop Elements 6.0 Editor: Navigate to C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
   Note: If you do not know which edition of Windows you are using, see Determine whether your computer is running a 32-bit or a 64-bit edition of Windows (kb407673).
   
2. Rename ~Twain_32.8BA to Twain_32.8BA. (You may not see the file name extension .8BA.)

If Photoshop or Photoshop Elements successfully starts with the TWAIN plug-in enabled, then you can operate your device by choosing File > Import > [Device name].
If Photoshop or Photoshop Elements fails to start, then the driver for one or more TWAIN-compatible devices that you no longer have or no longer use may be causing the problem. (A driver will remain on the computer even after you disconnect a device.) Identify each device that you do not use, and then follow the manufacturer's instructions to completely remove each device's driver.
After you remove the driver for each device that you do not use, restart Photoshop.
If Photoshop or Photoshop Elements still fails to start, then the driver for one or more of the devices that you currently use is incompatible with the TWAIN plug-in. In that case, disable the TWAIN plug-in (see Solution 1: Disable the TWAIN plug-in) and leave it disabled. (You may also wish to periodically check the device manufacturer's website for driver updates. If an updated driver becomes available, then repeat this solution.)

Scanners are a real legacy issue within windows - they have been there forever and yet the software controlling them hasn't been improved on - TWAIN it is the name of the Toolkit which communicates with your scanner and the proprietary software sits on top of that. TWAIN stands for "Toolkit Without An Interesting Name" - I think says it all. It hasn't been improved on much through the various releases of Windows. But to help you more we would need a lot more information.

- Platform Windows 7 .... Mac ...
- Scanner name and manufacturer
- Type of connection to the scanner ( USB ¦ WIRELESS )
- Whether you have had the scanner working in the past on this machine.
- Does the scanner work on another machine - Do you have another machine on which to try the scanner.
- Do you have the original disks for the scanner. And the original Windows Disk - so that you can load up the TWAIN software.
- How did you install the software for the scanner
- Have you come across this TWAIN driver ( perhaps you haven't installed that - because the Manufacturer's software doesn't include the TWAIN driver ( you have to load that from your Windows disk )

If you haven't loaded the TWAIN software - then perhaps - you should de-install the Manufacturers software and then install the TWAIN driver from the disk ( although - it may already be resident in the bowls of the Windows environment on the machine ) and then finally re-install the Manufacturer's software ...

So more questions than answers - but I hope that helps ....

Greg McC

You are correct, you will need to download 2 applications from the canon website in order to use your scanner.
you will need the drivers which are here
http://www.canon.ca/english/index-customersupportdownloads.asp
You will need to navigate to the downloads then select the model you have. The two programs are the LIDE Driver for windows then you will need to install the Toolbox software. you will require to reboot your computer between the installs so it's best to download both to your computer then install the LIDE and then the Toolbox.

Goethe helped me find it.

Tools > Preferences > "Scan" tab
Switch Device Driver from TWAIN to ISIS / VRS

Use CapturePerfect ver 2.0 downloadable free. Ver 3.0 is priced. http://software.canon-europe.com/software/0022439.asp?model= though this is under Canon 5020, it works with 9080C.
Have you loaded Device drivers, if not download from http://software.canon-europe.com/products/0010035.asp
Once the driver is loaded you can even use Microsoft Imaging to scan. CapturePerfect is easy and brings out the added features of Canon 9080C.
S. Mohan, Chenai, India

Does the machine show up on your computer - you can print?
do you see it in scanners and cameras in start - control panel -> scanners and cameras? what is the status shown there on the properties?

Before you toss the scanner out, try uninstalling the Twain driver for the scanner and re-installing it. Go to Epson.com, select your country, select drivers & support, scanners and choose your scanner. This way, you will get the latest twain driver. If the new driver doesn't work, then the scanner may be toast, but I don't think so.

Vista (except 64 bit versions) should automatically install the hardware. If you are also using Kofax Capture 8, you may need to download VRS 4.2 from the Kofax website.
Note that your scanner must also have Vista compatible drivers.

The download website for your scanner is here:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=351&modelid=8008

A TWAIN driver is simply a generic scanner software driver that your specific Canon software can hook into and use.

I recommend starting with this one and see if it installs the TWAIN driver you need:

"CanoScan Toolbox v2.2.3 for Windows 98/Me/2000/XP"