Computer cannot recognise my device(iriver t10). what to do?

Computer shops sell USB cables. Take your Iriver player with you to the computer shop because the USB cables come with different size connectors and you need one that fits your player.

Hello,

The iRiver T10 player is being sold with either MTP or MSC firmware,
depending on the country it originally comes from.
For MTP firmware, you'll need software Windows Media Player 10 or 11:
this software is installed when running XP SP2 or higher.
When not connecting with WMP you'll probably have the MSC version:
iRiver Plus3 software is needed for connecting this player (see below***).

Have a look in the player's System Info for knowing what firmware version is in the device: see the manual on page 55, page 29 in the pdf file. When not having the manual, go for a download to the Tech Support site:
http://www.iriverinc.com/lounge/loungeList.asp
In the bar [select a product], choose T10 from the list and click GO on the right, to get a view of all support for the T10.

Next select in the bar [select a category] Software&Driver and click GO
on the right. Updater for MTP devices and T series MSC drivers will show up: select the matching software and driver according to the previous check of firmware version.

***
When needing iRiver Plus3, click Plus3 in the page top of the support page or select next link:
http://www.iriverinc.com/plus3/overview.asp

If your computer recognises it, then all you have to do is to sync the music across from your playlist in windows media player. This should unlock it. (Change your boyfriend too :D)

driver is need.search in net

Update the firmware - the description seems to indicate that this will resolve your issue:
http://iriverinc.com/support/ultra/t10_new.aspx

i would recommend that you use the device to format it...inside the device under setting there should be a format option..use that option and see what happen

Your problem sounds different from the one I had, but you might try the solution that worked for my problem: Go to a computer that has Windows Media Player Version 10 (not version 11), use iRiver's firmware update tool to install firmware version 1.77. Then, for me at least, my T10 worked on Windows Media Player Version 11 computers.

Somehow the driver went missing. Click on "My Computer" and then click "view system information," then "hardware," then "device manager," then click on iRiver (it'll be there even without the driver) and then it will give you a yes/no option to look for driver software. Obviously, click "yes" but notice that you are also cued to put in a CD "if you have one." I still had the CD. It will search both the CD and online for a driver, but the computer found the driver software on the CD. Make sure you only put the CD in when cued to do so. If you don't have the CD, then contact iRiver about getting a driver download or having them send you a copy of the CD.

The updater that I could find directly via iRiver support did not work, but based on one of the other tips, I googled for the Version 2.7.0.0 updater ([MTP] iriver Firmware Updater for MTP devices).
http://www.iriver.com/flash/popup/flash_pop.asp?board=down&code=736

I recommend that you try the "normal" updater from the website (maybe yours is not an MTP version), and if that can't recognize your player, try the updater from the link above.

Note: The updater seemed to hang at 50% for over 5 minutes... I gave up and unplugged it. Then it asked me if I wanted to upgrade the firmware. "OK," I said. It took a few minutes. The screen went blank. I put in a fresh battery. Turned it on. It works. I was able to use Media player 11 to synch some songs to it.

BTW: It did blow away all the songs on the device, even though I chose "update" instead of "recover".

That happend to me and i found a solution. First go to my computer and on your left click on VIEW SYSTEM INFORMATION then go to HARDWARE now click in DEVICE MANAGER it should say T10 around there look for T10 or IRIVER T10 and click on it press in UPDATE THIS TIME ONLY or an option you like and click next then click on the RECOMENDED OPTION to install the iriver t10 after you do that a magnifying glass should appear and wait and it would install saying MTP.
If still need help send me a message at [email protected]