DVD froze while playing. would not eject. Powered off. Powered on. all to no avail. This is frustrating. Almost brand new laptop.DVD froze while playing. would not eject. Powered off. Powered on. all to no avail. This is frustrating. Almost brand new laptop.
You can't post conmments that contain an email address.
There is a very small hole in the cd tray, left or right side of the
eject button of the CD/DVD tray.... insert a very small needle or a
hardwire of 2 inches length and the cd will automatically come out of
the tray..
Cheers - Parveen
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
With the tray open, visually inspect to ensure the cd is still in line with the spindle. Something long and thin (such as a thin knife or spatula) slide it between the top of the drive and the top of the cd.
Carefully tip the tool down to try and release the CD from the spindle. Do not attempt to force it! If it is not jammed in the drive, the CD should drop free. Carefully pull the CD out of the drive.
Look at the CD to see if it has been damaged from the drive. If the CD will not come out, it needs to be take to a repair service.
Go to www.ebay.com Type: Make and Model of your laptop and refine search DVD driver, you will be presented with a choice of DVD units at different prices, stay away from the used drivers, "they are a gamble" But you need a DVD/R-WRITER to burn discs and watch movies.
The front of the DVD drive, (Tray), has a small hole. It is to the right of the button you push to open the DVD drive.
Use a partially straightened out paper clip to insert into the hole. This is a manual override.
When the paper clip is inserted into the hole, you will feel pressure, when the paper clip is so far in. Gently push the paper clip in further, until the tray pops out.
Follow with cleaning the DVD drive, with an appropriate product. It could be the laser optical eye is dirty, or it may be that the DVD drive is at the last of it's 'Life-Cycle'.
A DVD drive is a mechanical device, and is rated in hours of usage.
For additional questions please post in a Comment.
If you look at the door of the CD/DVD tray/shelf, you should see a little hole. Stick a paper clip into the hole and it will pop out the CD/DVD tray/shelf and you can get your DVD back. I would call Gateway support to fix the rest of it. If it is still under warranty, they can send out a tech to fix it.
Check if your wi-fi is enabled. if it is, then it should have a remark that WIRELESS NETWORK is available and have a link to CONNECT. then you will be prompted for a password if connection is encrypted.
Your cd/dvd door might have stuck up for long time of not using it. Gently push it while pressing the eject button. It should eject manually.
DVD froze while playing. would not eject. Powered off. Powered on. all to no avail. This is frustrating. Almost brand new laptop.
×