Maytag Neptune MAH5500B Front Load Washer Logo
Posted on Mar 24, 2011
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When I hand turn the drum I still hear water behind the drum please help

1 Answer

Richard Roth

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  • Maytag Master 9,472 Answers
  • Posted on Mar 24, 2011
Richard Roth
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You most likely are not hearing water remaining in the tub. You are hearing the water slosh around in the balance ring that is attached to the spin basket. There is a balance ring attached to the spin basket that is half filled with water. When the basket is turned by hand you will hear the water in the balance ring. This is normal.

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1helpful
1answer

Washer makes a rattling noise when spinning

Hi

If its rattling check the drum for anything caught in it.Washing machine noise is not only annoying, it can also be a sign of serious damage. When armed with a few tips, you can determine what problem may be causing your washing machine to rattle, and what you can do to stop it.
Check for drum bearing failure if your washing machine is noisy on the spin cycle. Drum bearing failure is common when the bearing seals start allowing water to enter. You can take the belt off and spin the drum by hand, and if the drum rumbles, replace the bearings.

Turn the drum by hand and listen for loud noises. If the drum itself is split or the 'spider' is corroded, broken or has come apart from the back of the drum it will create a loud noise on every turn of the drum. (When the bearings have gone bad, the noise is constant the entire time the drum is spinning.)

Look for obvious dents and creases in the drum or look for coins or small objects stuck inside the tub underneath the drum when a horrendous noise is made while clothes are in the tub.

Clear the water pump from obstructions like coins or small objects when a noise occurs while the washing machine is emptying water.

Remove the sump hose and look for bra wires if you hear a light scraping noise when the drum is turned by hand. You can also check to make sure a wire isn't poking out of one of the holes in the drum. In this case, you can pull the wire out easily with pliers.

Take the belt off and run the motor alone if you hear a high pitched squealing noise to check for motor bearing damage or wear. If you still hear the noise without the belt, it's the motor bearing.

Please get back to us if you have further query or else please accept the solution.

Thanks for contacting fixya.com

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My Maytag Neptune Washer Model MAH3000AWW, Serial 35269627WB drains the visible water that can be seen inside the drum, but then does not drain the rest of the water that remains between the drum and its...

Hello, The earlier Maytag Neptune front loaders have a balance ring on the inner tub that has liquid in it and that causes the sloshing sound when you turn the tub by hand. That is normal.

I noticed that you have a MAH3000... Have you replaced your door latch wax motor yet? If not, it will fail and damage your control board located behind the timer. See NeptuneHelpSong for a video that explains the failure.

I hope this helps...
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Loud noise during rinse cycle

Hi


If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary. Also check for drum bearing failure if your washing machine is noisy on the spin cycle. Drum bearing failure is common when the bearing seals start allowing water to enter. You can take the belt off and spin the drum by hand, and if the drum rumbles, replace the bearings.

Turn the drum by hand and listen for loud noises. If the drum itself is split or the 'spider' is corroded, broken or has come apart from the back of the drum it will create a loud noise on every turn of the drum. (When the bearings have gone bad, the noise is constant the entire time the drum is spinning.)

Look for obvious dents and creases in the drum or look for coins or small objects stuck inside the tub underneath the drum when a horrendous noise is made while clothes are in the tub.

Clear the water pump from obstructions like coins or small objects when a noise occurs while the washing machine is emptying water.

Remove the sump hose and look for bra wires if you hear a light scraping noise when the drum is turned by hand. You can also check to make sure a wire isn't poking out of one of the holes in the drum. In this case, you can pull the wire out easily with pliers.

Take the belt off and run the motor alone if you hear a high pitched squealing noise to check for motor bearing damage or wear. If you still hear the noise without the belt, it's the motor bearing.

Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting fixya.com


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My washer has recently started thumping and banging during the spin cycle. I thought it was uneven weight distribution, but it does it every spin now. And when the spinning slows down it has started...

Hi, . according to your washer problem i m writing solution ,please read and follow it:-
  1. Most noises from a washing machine occur during the spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary.
  2. check out this following options one by one to locate the fault in your machine.
  3. 1)Check for drum bearing failure if your washing machine is noisy on the spin cycle. Drum bearing failure is common when the bearing seals start allowing water to enter. You can take the belt off and spin the drum by hand, and if the drum rumbles, replace the bearings.2)Turn the drum by hand and listen for loud noises. If the drum itself is split or the 'spider' is corroded, broken or has come apart from the back of the drum it will create a loud noise on every turn of the drum. (When the bearings have gone bad, the noise is constant the entire time the drum is spinning.)3)Look for obvious dents and creases in the drum or look for coins or small objects stuck inside the tub underneath the drum when a horrendous noise is made while clothes are in the tub.4)Clear thewater pumpfrom obstructions like coins or small objects when a noise occurs while the washing machine is emptying water.5)Remove the sump hose and look for bra wires if you hear a light scraping noise when the drum is turned by hand. You can also check to make sure a wire isn't poking out of one of the holes in the drum. In this case, you can pull the wire out easily with pliers.6)Take the belt off and run the motor alone if you hear a high pitched squealing noise to check for motor bearing damage or wear. If you still hear the noise without the belt, it's the motor bearing.
  4. you can get the required partys from
  5. www.repairclinic.com
  6. I hope this will help.
please don't forget to vote me. goodluck.......
10helpful
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Hi I have a Maytag Neptune model MAH5500BWW Serial B4585662GA. When I turn the drum, I can still hear water inside/behind the drum. Thank you

This is normal. There is a balance ring filled with water attached to the inner drum. The balance ring is sealed and is not supposed to be empty. When you turn the inner drum by hand, you're hearing the water settling down from the now upper chambers of the balance ring.
2helpful
1answer

You can hear water behind the drum when you spin

I don't believe you have a problem with your washer. It is NORMAL to have residual water in the drain lines and drain pump following a wash cycle. You will be able to hear the water sloshing around if you move the drum or drain lines. This is the lowest point of the drain cycle and gravity will ALWAYS cause some water to be there. As long as the water is not visible in the spin basket inside the drum, and the washer is properly draining during the wash and rinse cycles, you have nothing to worry about.

If you have any questions, please post back and let me know. I hope this is helpful to you.
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Drum not turning, hear humming noise

the humming noise is from the motor,see if you can spin the drum by hand,if it moves you have a bad motor,if it's hard to turn you could have something stuck in the blower wheel or the belt is jammed somewhere,the blower wheel is behind the duct that the lint filter slides into
0helpful
1answer

It has been making banging noises and the drum is sqeaking.the wash programme stops mid cycle we have drained it and cleaned the filter, it is a bit better but is still not working properley.

  1. Most noises from a washing machine occur during the spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary.
  2. check out this following options one by one to locate the fault in your machine.
  3. 1)Check for drum bearing failure if your washing machine is noisy on the spin cycle. Drum bearing failure is common when the bearing seals start allowing water to enter. You can take the belt off and spin the drum by hand, and if the drum rumbles, replace the bearings.2)Turn the drum by hand and listen for loud noises. If the drum itself is split or the 'spider' is corroded, broken or has come apart from the back of the drum it will create a loud noise on every turn of the drum. (When the bearings have gone bad, the noise is constant the entire time the drum is spinning.)3)Look for obvious dents and creases in the drum or look for coins or small objects stuck inside the tub underneath the drum when a horrendous noise is made while clothes are in the tub.4)Clear the water pump from obstructions like coins or small objects when a noise occurs while the washing machine is emptying water.5)Remove the sump hose and look for bra wires if you hear a light scraping noise when the drum is turned by hand. You can also check to make sure a wire isn't poking out of one of the holes in the drum. In this case, you can pull the wire out easily with pliers.6)Take the belt off and run the motor alone if you hear a high pitched squealing noise to check for motor bearing damage or wear. If you still hear the noise without the belt, it's the motor bearing.
  4. you can get the required partys from
  5. www.repairclinic.com

  6. This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya
1helpful
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Solve Your water left in washer.

Check the belt, you shouldn't be able to turn the drum by hand.
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Noisy bearing

1 Check for drum bearing failure if your washing machine is noisy on the spin cycle. Drum bearing failure is common when the bearing seals start allowing water to enter. You can take the belt off and spin the drum by hand, and if the drum rumbles, replace the bearings.
  • Step 2 Turn the drum by hand and listen for loud noises. If the drum itself is split or the 'spider' is corroded, broken or has come apart from the back of the drum it will create a loud noise on every turn of the drum. (When the bearings have gone bad, the noise is constant the entire time the drum is spinning.)
  • Step 3 Look for obvious dents and creases in the drum or look for coins or small objects stuck inside the tub underneath the drum when a horrendous noise is made while clothes are in the tub.
  • Step 4 Clear the water pumpmag-glass_10x10.gif from obstructions like coins or small objects when a noise occurs while the washing machine is emptying water.
  • Step 5 Remove the sump hose and look for bra wires if you hear a light scraping noise when the drum is turned by hand. You can also check to make sure a wire isn't poking out of one of the holes in the drum. In this case, you can pull the wire out easily with pliers.
  • Step 6 Take the belt off and run the motor alone if you hear a high pitched squealing noise to check for motor bearing damage or wear. If you still hear the noise without the belt, it's the motor bearing.
  • i think this will help you
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