We have a neptune front load washer that wont spin. when i start the machine it starts filling with water then shuts off after 30 seconds, the door lock lite not on. turn to rinse, pump comes on, door lite lock lite on, water pumps out. turn dial to spin, pump comes on, door lock lite not on, no movement off tub. tub spins free by hand
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i,m sorry for not telling you, but the belt is fine.
i have the same problem- the washer will not spin- the water fills up then turns off.
I have the same problem! Washer turns on, fills then shuts off 30 seconds into the cylce. Basket will not turn on any function, yet all functions as normal except the basket not turning. Belts and pulley look fine. Western Mass Calling for help!
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