Hi.
The clunking noise is the compressor. It usually means that one of the internal mounts that secure the compressor motor is gone. The whole compressor needs replacement.
First ensure that the fridge is at level. A not well leveled unit's compressor can make noise.
If fridge level is OK, call the Whirlpool customer service number listed on manual. The compressor has a long warranty. If the fridge is the one in question you may still be covered for the part.
Regards.
Ginko.
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