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some have used vinegar and water and others have used bleach and water and run the unit on its hotest cycle the black residue is do to a soap build up mixed with the type of water that you have myself I used to do the vinegar or bleach method but have found a product sold at home depots around the world called AFFRESH basicly you just add a tablet and turn the unit on its hotest setting and i know what your probably saying no tablet can clean it all but it does for heavier build up in customers houses I have ran two cycles with this product one after the other and then they use the product once every three months after wards and it keeps this from ever happening again they make this product for dishwashers and frontload washers heck i have even used it to disinfect a fish smelled dishwasher mind you the fish was dead well over a week ex tenant thing in a customers house give it a try I havent met anyone yet that hasnt sworn by this product in the past 3 years that i have been using it. if your not able to obtain this product once again a strong vinegar and water or bleach and water solution will work if you have any further questions message me back and please rememeber to rank how this opinion has helped it allows me to help others in similar situations in the future Thanks again Rick
Hi Warren, I recommend that you contact Acer Service Centre in Sydney for the best assistance. Acer Computer Australia Acer Service Division U7-8, 145-151 Arthur St Homebush West, NSW 2140 Australia
Sydney 5 Figtree Drive, Australia Centre Sydney Olympic Park NSW 2127 Tel: (02) 8762 3000 Fax: 1300 886 879
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