At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There is usually a manual sliding switch to rear of machine that is used to lock scanner head for transportation.see if it has been switched to the padlock symbol.
i would say possibly you are missing out on something..because if the other functions particularly photocopying are working then this should work..as in if the photocopying function works then the scanner is ok cause basically in photocopying the machine scans then prints... perhaps check whether you are correctly following procedure to scan..most hp all in ones have a button on them that you press and it automatically initiates scanning and simultaneously the software on the pc is initiated..try this,if not then try reinstalling the hp software..hope this helps..regards
Might be scanner drivers corrupted, Reinstall the Scanner drivers again. Most probably this will work greatly You can try this no (877-690-9305) for the solution. Support For Hp Printer
Are you scanning to your computer? If you are getting an error during the transfer to your computer, check your firewall. I had a scanner (mine is a Panasonic) problem with the transfer to my computer. I corrected it by printing the properties of the scanner and found out the port number that the scanner used and opened the port in the firewall. Hope it helps.
Make sure you don't have a scratch on the glass of the scanner. If you have a mark, or scratch that matches the line ruled on your print, then there is your problem.
It;s also possible the scanner is jerking as it goes across the bed, which is causing the line. Is the line solid, dashed, bold, thin or just kinda there?
Normal
0
Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
my MP 160 cannot scan to pc, but can print and photocopy well. it says
it cannot communicate with scanner..cable might be disconnected or
scanner might be off..tried uninstalling and reinstalling..still
doesn't work
you didn't describe your problem briefly.
1. Check if you photocopy anything, it is coming out correctly you are doing. it means your scanner is perfectly allright.
2. if you are not able to photocopy with this printer, it means your scanner is not working properly.
But if it photocopying properly and in windows it is not scanning it means software is not working properly, try to arrange new software from anywhere and try.
×