If the disk in the drive shows it is a unknown disk , you must check the disk is good or bad , to check the disk , please follow the instruction,
put the dvd -rom in the drive , at the moment it shows unknown disk , select right click for properties of the disk , it shows the disk usage with a diagram , if the disk usage is on pink colour your disk is free and ready to use . otherwise the disk colour is blue in colour , it is due to manufacturing defect . it can be only cleared by replacing the disk with new one .
SOURCE: disc error
Your not alone some people have probles with this player too, here is what other owners say: http://www.videohelp.com/dvdplayers/philips-dvp-642/4117
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