Hi,
Please replace batteries in remote and check.
Try another Sony tv remote or Sony dvd player remote that also has power, volume and channel up/ down buttons for Sony tv.
If no remote works on this tv then it would be bad remote sensor located on front of tv, its small circuit board that will be replaced to solve the issue and local tv repair shop will help you if you are not familiar with electronics stuff repair.
Hope this will help.
Thanks.
Testimonial: "thank you very much, I did everything you recommend me and it seems the infrared detector doesn't work, I'll take the tv to dealer, thanks gbye"
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