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It is a motorized drawer and I doubt it likes being opened manually. It would need to be repaired professionally due to the inherent dangers of microwave energy. The drawer motor would be operated by a relay.
Did you read any reviews before you purchased it?
IanFromOhio
a year ago
Thumbs Down
- Looks great but features are bad.
Drawer microwaves and this model in particular look great. We did a big reno in December and this is now in the island. Looks good and functions as a basic microwave. Everything else is just south of mediocre. I'd suggest you get a drawer microwave from another company. Bad Stuff: - door opens/closes very slowly (~4 seconds)... doing a 30 second reheat now takes 4+4+30+4+4 = 50% longer just standing around. Likely similar with other drawers, but an unexpected negative. - doesn't let you tell it to start until fully closed - its default sounds and reminders are ridiculously annoying - beep-beep-beep on finish, and 10 seconds after that, and 10 seconds after that, and.... on and on - it forgets all settings during a power outage, turning back on the annoying sounds - and forgets your network connection - but good news, you won't want to use that feature - controls are not intuitive - classic 40 buttons where you use 5 The WiFi & App - hilariously bad. Design in your head the things you would want in a microwave app. Sharp engineers designed the opposite. Can you set the alarm settings in the app? No. Do you get a notification each time the microwave finishes cooking? Yes. I guarantee you will delete the app within 48 hours. Hand Wave to open. Neat right? No. Take how long it takes for this thing to open/close and add another 4-8 seconds of waving your hands (which are full food, else you'd just press the button) to then wait for the drawer to open. Push to close works well, but it reacts in a weird way, so some concern I'm breaking it. I stopped doing wave to open after the first week and stopped trying to demonstrate it to friends after one month (cause it will make you look silly). Height - just tall enough - fits a Venti coffee Cooks at 950 watts - basically the same power as a college-dorm microwave Cost. my god, how much did I spend on this. The good: Looks good Flush install if you have a good installer; mine is shown in a 30" wide lower microwave cabinet by Medallion Reheat sensor cook works well push to close works. It was suggested that I buy a Sharp because they have the patent on the drawer microwave and everyone else is just a re-labelled Sharp. I would suggest you give the others a look. They may be using the same hardware, but hopefully they have a more customer-focused interface and better software engineers working for them.
Reviewed on bestbuy.com
Lots of issues with this gimmicky microwave. Call for service, the only thing you can try is a power reset. Reviews are not good which is odd for a brand leader like Sharp.
I haven't even seen a microwave drawer yet - I don't think many are sold here in the UK. Sharp used to make quality equipment but the quality dropped and kept dropping until very little Sharp gear is sold here, in fact I heard they have almost withdrawn from the European market.
The microwave drawer is almost exclusive to Sharp as they were the inventors and own the patent...
Although the arrangement is different the working principle must remain the same and there are two distinctly separate parts, namely the timer and switching and the high tension side that generates the dangerously high voltage that drives the magnetron.
Testing the high tension side is beyond the scope of the home tester though some basic ohm meter checks can provide a rough idea.
An ordinary multimeter will allow the testing of the switching and supply side by checking whether mains power is being supplied to the high voltage transformer, or inverter if it is that type.
The difficult part will be dismantling the unit for good access and I suspect the second most painful problem will be obtaining replacement parts. My last experience with Sharp told me their parts are priced not to sell, forcing users to buy a new appliance rather than repair. One small circuit board would have cost me more than double the cost of a replacement appliance.
My drawer has been sticking for years and always required a little force to get it to open.
Just fixed it by putting a little silicone grease on the drawer hooks that are exposed when the drawer is open
I would suspect that a foreign object may have gotten in the
pathway of the drawer, the drawer actuator is out of adjustment, or one of the
door sensor switch is damaged, defective, or off its mount.
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