I have a HP Laserjet 3390. I've had it for 4 years with no problems. Recently there are certain people that can send me faxes and some can't. They could before and send to others without problems. Why can't I receive all my faxes. It gives them an error message of "cannot connect to fax".

Question 1

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1answer

My hp 3390 is giving scanner error 6 message and this is following a power outage we experienced 02/09/2011. it wont scan, copy or send faxes though we can print and receive faxes. the scanner bulb moves...

this problem causes malfunction of CCD unit, observe that CCD unit moving both directions are not, its sensing the home position or not, even its crossing home position replace CCD, your problem will solve..Vinay...

Sep 05, 2011 • HP LaserJet 3390 All-in-One Multifunction...

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My HP Laserjet 3050 used to print automatically after each fax sent a call report showing that the page(s) had sent. For some reason, after a service call, now it doesn't do that any more and I have...

Hi Dear

HP LaserJet 3050, 3055, 3390, 3392 AiO Product - How to Print a FAX Confirmation Report Description By default, a Fax Confirmation report (Fax Call Report) will only print when a fax error occurs. However, this option can be changed using the printer control panel.

Press the right arrow until Reports appears in the display, press the checkmark.
Press the right arrow until Fax Call Report appears in the display, press the checkmark.
Press the right arrow until Print Report appears in the display, press the checkmark.
Right arrow to the option of choice, press the checkmark to save the change.

FAX call report options

Send Fax Only - a confirmation sheet will only print when a fax is sent
Never - no fax confirmation sheets
Every Error - default setting
Send Error - a fax confirmation prints when the fax transmission encounters an error
Every Fax - a fax confirmation sheet will print for incoming

Jun 01, 2011 • HP LaserJet 3050 All-In-One Printer

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We can't receive faxes and when we send them they all say no answer HP Laserjet 3390, I have installed a new catridge and still will not work

Program it to try to send a FAX to your cell-phone, to see if sending a "test" FAX will cause your cell-phone to ring. If not, then investigate why.

Mar 02, 2011 • HP LaserJet 3390 All-In-One Printer

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Hp 3390 work with w7 64x in scan mode ???

Your 3390 will only scan by using the Windows scanning software, the HP solutions do not work on Windows 7.

This is how you can scan from your 3390, assuming you have been able to get it working for printing on your system.

Click the Windows ( ) icon.
Click All Programs .
Click Windows Fax and Scan .
Click New Scan , and then click Scan .

Feb 26, 2011 • HP LaserJet M2727 MFP Series PS

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The HP 3055 network printer, connected to 3 dell inspiron laptops doesn't print...it says it's offline, even though the screen on the printer says "ready." I tried adding a printer profile and...

Hi there,
Check the IP of the printer, it should be manually assigned, if you are not confirmed,

Press menu/enter .
Use the or the > button to select Reports , and then press menu/enter .

Use the or the > button to select Config report , and then pressmenu/enter .

The printer exits the menu settings and prints the report.

Try re installing the printer software from the cd, or download the full version from the links below for your area
HP LaserJet 3050/3052/3055/3390/3392 Asia Pacific Full Software Solution

HP LaserJet 3050/3052/3055/3390/3392 Eastern Europe Full Software Solution
HP LaserJet 3050/3052/3055/3390/3392 North America/Western Europe Full Software Solution
(The full software solution provides print, fax and scan functionality. This software solution is the same solution as the Version 4.0 in-box CD that came with your HP LaserJet 3050/3052/3055/3390/3392.)
You can download Printer manual from the link below
Printer Manual
If you require more assistance in this regard feel free to reply to this post
Best regards-BA

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Jan 20, 2011 • HP LaserJet 3055 All-In-One Printer

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How do I set automatic fax receipt?

If you got a satisfactory solution to the fax receipt issue, I would surely appreciate your sharing it with me. I don't think that any HP all-in-ones will give you a receipt from the recipient. I need this too.
Maybe I will reinstall Win Fax

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Jun 02, 2010 • HP LaserJet 3390 All-in-One Multifunction...

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1answer

HP laserjet 3900, when receiving a fax, displays

You can set as Fax only mode in fax configuration and set the ringing count to one. ring then it l give fax tone automatically.after that u check from any other number and verify it.

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Aug 25, 2009 • Office Equipment & Supplies

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HP Laserjet 3390 Prints a Black Line on papers

make sure you check and make certain there are no scratches clean both the top of the scanner and the scanner bed itself and wipe down with a lint free cloth

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Feb 12, 2009 • HP LaserJet 3390 All-in-One Multifunction...

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Fax confirmation set up

document.tlSearch.tx.value=unescape("") HP LaserJet 3050, 3055, 3390, 3392 AiO Product - How to Print a FAX Confirmation Report Description By default, a Fax Confirmation report (Fax Call Report) will only print when a fax error occurs. However, this option can be changed using the printer control panel.

Press the right arrow until Reports appears in the display, press the checkmark.
Press the right arrow until Fax Call Report appears in the display, press the checkmark.
Press the right arrow until Print Report appears in the display, press the checkmark.
Right arrow to the option of choice, press the checkmark to save the change.
FAX call report options

Send Fax Only - a confirmation sheet will only print when a fax is sent
Never - no fax confirmation sheets
Every Error - default setting
Send Error - a fax confirmation prints when the fax transmission encounters an error
Every Fax - a fax confirmation sheet will print for incoming and outgoing faxes

Read full answer
Mar 31, 2008 • HP LaserJet 3050 All-In-One Printer

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1answer

Fax Confirmation Sheet

HP LaserJet 3050, 3055, 3390, 3392 AiO Product - How to Print a FAX Confirmation Report Description By default, a Fax Confirmation report (Fax Call Report) will only print when a fax error occurs. However, this option can be changed using the printer control panel.

Press the right arrow until Reports appears in the display, press the checkmark.
Press the right arrow until Fax Call Report appears in the display, press the checkmark.
Press the right arrow until Print Report appears in the display, press the checkmark.
Right arrow to the option of choice, press the checkmark to save the change.
FAX call report options

Send Fax Only - a confirmation sheet will only print when a fax is sent
Never - no fax confirmation sheets
Every Error - default setting
Send Error - a fax confirmation prints when the fax transmission encounters an error
Every Fax - a fax confirmation sheet will print for incoming

Read full answer
Jan 22, 2008 • HP LaserJet 3050 All-In-One Printer

Question 2

Mark Schmit

HP Master 1,915 Answers
Posted on Mar 18, 2011

Mark Schmit

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Joined: Nov 04, 2010

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First thing you want to confirm is whether any of these people who could send to you before have made changes such as moving to VOIP phone service as supplied by most cable companies. Fax support in VOIP is sketchy at best. Or perhaps you have just switched to VOIP. You can try to slow down the speed of the fax as the default is 33kB and 14.4kB might provide more reliabilty. I am not near my manuals right now so I do not recall the exact key sequence to get to the fax speed setting. If you need it, post an additional comment and I will post the key sequence tomorrow.

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I have a HP Laserjet 3390. I've had it for 4 years with no problems. Recently there are certain people that can send me faxes and some can't. They could before and send to others without problems. Why can't I receive all my faxes. It gives them an error message of "cannot connect to fax".

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Mark Schmit

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Related Questions:

My hp 3390 is giving scanner error 6 message and this is following a power outage we experienced 02/09/2011. it wont scan, copy or send faxes though we can print and receive faxes. the scanner bulb moves...

My HP Laserjet 3050 used to print automatically after each fax sent a call report showing that the page(s) had sent. For some reason, after a service call, now it doesn't do that any more and I have...

We can't receive faxes and when we send them they all say no answer HP Laserjet 3390, I have installed a new catridge and still will not work

Hp 3390 work with w7 64x in scan mode ???

The HP 3055 network printer, connected to 3 dell inspiron laptops doesn't print...it says it's offline, even though the screen on the printer says "ready." I tried adding a printer profile and...

How do I set automatic fax receipt?

HP laserjet 3900, when receiving a fax, displays

HP Laserjet 3390 Prints a Black Line on papers

Fax confirmation set up

Fax Confirmation Sheet

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LaserJet 3390 Printer

My hp 3390 is giving scanner error 6 message and this is following a power outage we experienced 02/09/2011. it wont scan, copy or send faxes though we can print and receive faxes. the scanner bulb moves...

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I have a HP Laserjet 3390. I've had it for 4 years with no problems. Recently there are certain people that can send me faxes and some can't. They could before and send to others without problems. Why can't I receive all my faxes. It gives them an error message of "cannot connect to fax".

1 Answer

Mark Schmit

Add Your Answer

Attachments: Added items

Related Questions:

My hp 3390 is giving scanner error 6 message and this is following a power outage we experienced 02/09/2011. it wont scan, copy or send faxes though we can print and receive faxes. the scanner bulb moves...

My HP Laserjet 3050 used to print automatically after each fax sent a call report showing that the page(s) had sent. For some reason, after a service call, now it doesn't do that any more and I have...

We can't receive faxes and when we send them they all say no answer HP Laserjet 3390, I have installed a new catridge and still will not work

Hp 3390 work with w7 64x in scan mode ???

The HP 3055 network printer, connected to 3 dell inspiron laptops doesn't print...it says it's offline, even though the screen on the printer says "ready." I tried adding a printer profile and...

How do I set automatic fax receipt?

HP laserjet 3900, when receiving a fax, displays

HP Laserjet 3390 Prints a Black Line on papers

Fax confirmation set up

Fax Confirmation Sheet

Not finding what you are looking for?

LaserJet 3390 Printer

My hp 3390 is giving scanner error 6 message and this is following a power outage we experienced 02/09/2011. it wont scan, copy or send faxes though we can print and receive faxes. the scanner bulb moves...

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