The operation a dehumidifier is based on the amount of humidity, the house or room where you have it placed. If the humid level is low and you have the humidifier set on a low extraction setting, there would be little to no water in the bucket. However, if you have all the settings correct and you still don't get water in the bucket, the top 2 reasons for this are: The Filter needs cleaning and # 2 the drain tube or hole is clogged. The solution for cleaning the filter is a no brainer. The solution for unclogging the drain tube or hole is not that difficult. You will need a 12" to 20" long Plastic Zip Tie (or something similar, but no wire coat hangers), that's small enough to go through the drain tube or hole. When you remove the bucket look up and into the compartment that the bucket came out of and you will see the drain tube or drain hole. Slowly and carefully push the zip tie into the hole and continue to work it into the hole until you reach the curve in the tubing. This is the tricky part. Carefully and gently work it past the curve and about 4" more. Then start removing the Zip Tie as you slowly rotate it. This will dislodge any clogs. As you continue to pull it out, be prepared for water to follow it. If you have water draining out, your problem is solved.
If none of the above solved your problem, the condenser unit may be low on refrigerant. In which case, you will need a pro to service it.
Hope this information helps to solve the problem.
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