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Question about Maytag Neptune FAV6800AW Top Load Washer

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GETTING DC ERROR CODE WITH A GRINDING SOUND AND THEN IT STOPS COMPLETELY

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The DC error code is 9 time out of 10 caused by a Clutch Pulley malfunction. The grinding may ne Outer Tub Bearings but need more info. Open the Washer Lid. Spin the wash basket CCW. Do you hear and grinding noise?

The noise may be coming from under neath the tumblers. Further troubleshooting is required.

Do you have basic DIY mech. skills and do you want to save your $1K machine?

If so Google Neptune TL Washer FAV6800AWW

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.


Good luck.

Posted on Mar 18, 2011

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what does dc error mean and after that comes i get no sound... what does dc error mean and after that comes i get no sound from stereo
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Answered in 16 minutes by:
7/13/2012
Car Electronics Technician: bluextc89
Thanks for stopping by:

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Good deal your machine is a Series 11.

“”Washer has stopped at 26 min with water in the drum. Will not spin or drain. Just sounds like it starts running then stops and repeats.””

I believe this is the start of a Spin Cycle of that Wash Cycle which Wash Cycle did you have selected?

Are there any error codes to the LED display like dC or uC?

If you stop that wash cycle with the wet load and do a Spin Only cycle will it complete with no error code?

Does the wash tub bang around in Spin Only cycle with the wet clothes load?

Standing by for some feedback and I will try to help.

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FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

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If your machine is a FAV6800A to FAV9800A here is the Service Manual.

If it one of those machines I suspect a possible clutch malfunction. See this post for what is involved to do clutch maintenance or replacement.

Do you have any error codes to the display if it a FAV6800A such as dC or uC unbalance codes. Is the wash tub banging around on Spin Cycle of the Wash Cycle? ……Rich
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Maytag neptune tl makes grinding sound and stops at 33 minutes in normal mode and at 24 minutes in quick wash mode


Hello djlampl,

With the lowest spin cycle setting I enter spin cycle in Quick Wash around the 21 minute mark. But first question is do you hear the grinding noise with the tumblers rotating during the wash/agitate cycle?

If you start a spin only cycle do you hear the grinding noise?

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Assuming the machine type is a FAV6800A/FAV9800A here are some handy links;

The Service Manual for reference. Sears Parts Direct for reference.


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