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Sanyo will replace it for $50 if you mail it to them. Just contact them for the address and slip. This is common. The parts are hard to find. Your best bet would be ebay COPY AND PASTE THIS LINK IN YOUR ADDRESS BAR;
In the first case, if the camera turns off by itself with lens not retracting, try fresh alkaline battery. If that does not work, then the ribbon cable from battery charger to mainboard inside the camera is probably causing the problem. An internal contact can also cause same problem.
If instead pictures are completely black, then there are several possible reasons:
1 There is a setting problem, remove and put back batteries to fix the problem. 2 The camera curtain is stuck and it is not opening. 3 The CCD sensor is faulty, more likely the ccd sensor contacts are broken. 4 The lens assembly has an internal problem.
Apart situation 1 , in all the remaining cases the camera will need repair.
Just had this problem myself. What you do is press the Mode button twice until it shows a black background with the words Memory Error on top of it (this should be the picture preview mode). Then press the Menu button and press the 4-way button right to enter the Setup Menu. Go down and Format the camera and that will fix it.
This is not specific to your camera, but try taking the batteries out, wait about a minute, then put them back in (like re-booting a computer). If this doesn't do it start looking for a new camera, since the cost of repairs will probably exceed the cost of a new camera, and the newer ones usually have much higher resolution than the one you are replacing and most likely for less money.
Ours is doing the same thing except we aren't in warranty. Had the camera 6 months and Sanyo wants $85 to fix it. I'll never buy Sanyo again. Take it back while you still can.
Iris is not the cause of black screen.First confirm that shutter is opening as soon as you switch on camera.If shutter is not opened and you can't see live view on screen except black screen,then certainly there is problem with shutter assambly.
If shutter opens and you see black screen then there is problem with CCD.
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