I am using a mac book pro attempting to print to an HP 8500 model A909A that is connect via airport to the network. I receive the error message "can not read printer head. short read." I have tried reinstalling the printer, reseting the printer on the network and on the mac with no success.

Press the settings button i.e the button with the wrench icon on the machine. Now select "Print Report" and then "Image on Fax Send" and set it to "ON". Save the settings and try again. It should work.
Let me know if you need further help. Good Luck.
Thanks for using FixYa.

Yes to both your questions!

If your laptop has wireless you need not use the cable if you connect via wireless to the internet router, you can use printer wireless to , you just need to seup the laptop to use the facilty.

You setup the printer through "Tools" look for Network and "Wireles Setup Wizard"

Same applies with the laptop through control panel.

HP Officejet Pro 8500 (A909a) All-in-One Printer This model has a two-line display.

1. Unplug the power cord from the HP All-in-One.
2. Wait for 20 seconds.
3. Press and hold # and 3 while plugging in the power cord to the HP All-in-One.
4. Release the buttons after the HP All-in-One starts up.

HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers These models have a touch-screen display.

1. Touch the Setup icon.
2. Scroll to and touch Tools .
3. Scroll to and touch Restore Factory Defaults . A Defaults Restored message displays.
4. Press the Cancel button to return to the main menu.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Go to www.hp.com.
Click "support and drivers"
Check "download drivers and software"
Enter your printer (officejet pro 8500" )and click the >>
Click the A909a
Select Win7 then "next"
Select your driver

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00302247&cc=us&lc=en&dlc=en

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=buu02549

How are you connecting to the printer (over the network or a direct USB connection)? If you are using a USB connection, try a new cable or plugging into a different USB port. If you use a USB hub, try a direct connection.

If you are using a network connection, check if your firewall is blocking the connection. Also check that the router (or switch) didn't dropped the network connection and didn't re-synch with the printer (or worse changed the IP address of the printer).

I hope this helps.

Cindy Wells

clean the feed rollers.. and inform me


I’m happy to help further over the phone at https://www.6ya.com/expert/ron_9356d26241d4cbf7

Uninstall all HP software. Then using regedit, go in there and delete any and all HP registry files that appear then reinstall the software and cross fingers.

DRIVERS
click on the Printer

HP Officejet Pro 8500 All-in-One Printer - A909a

HP Officejet Pro 8500 Premier All-in-One Printer - A909n

HP Officejet Pro 8500 Wireless All-in-One Printer - A909g

for following Operating System
» Microsoft Windows 7 (32-bit)
» Microsoft Windows 7 (64-bit)
» Microsoft Windows Server 2008 x64
» Microsoft Windows Server 2008 W32
» Microsoft Windows Vista
» Microsoft Windows Vista (64-bit)
» Microsoft Windows XP» Microsoft Windows Server 2003
» Microsoft Windows Server 2003 64-Bit Edition
» Microsoft Windows 2000 Server
» Microsoft Windows XP x64
» Microsoft Windows 2000
» Mac OS X
» Linux

Had the same problem. What i did was in the Airport Configuration program goto "Airport" then to "Wireless" and then to "Wirelesee options" In this menu deselect "Use wide channels". Also i decreased the power of the 5.0 Ghz transmission, because i don't use it yet. But i think the "Wide channels" is the reason of the problem. It is a bit weird thoug, on my Airports Guest acount with no password and incryption, the Acer One loged on perfectly, but on my private network with WPA2 it did not. Aparantly the Guest network does not use "Wide Channels" Hope this helps, but take care, maybe the menu's are called differendly because i had to translate them from Dutch. Good luck.