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Posted on Aug 01, 2008

Dterm series i phone

I have one of my users that has set DND but i dont have the code to turn it off... i just need the feature code for this

  • 2 more comments 
  • karlajane Sep 05, 2008

    I have the same problem - how do you turn off the dnd?

  • Anonymous Sep 09, 2008

    All I can find on the net is to press the DND button, I don't have one!

  • Anonymous Dec 29, 2008

    The clerical desk has DND External on the lighted area of the phone and now the calls are ringing in the other offices and not in the clerical area--- how do we fix this??????? What is the code. Rita

  • Anonymous May 11, 2010

    What PBX is it connected to ?  
    the Basic Code is Different for each PBX unless someone has changed it

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  • Posted on Sep 11, 2008
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With handset down press speaker and then #8

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  • Posted on Jul 26, 2012
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Feature and zero worked for me

  • koeone213 Jul 26, 2012

    my model is stp-16d-1 Dterm Sries E NEC = feature + 0 + feature

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  • Posted on Oct 23, 2008
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I have the dterm series i, and I turned off the DND by pressing feature the button under DND on the display & feature again.

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How do I take off do not disturb

If you have a DTP-16D phone, I believe that device was used primarily on the NEAX 2000 system by NEC. If that is true, you can try the default DND cancel code: #8 (*8 sets it). Unfortunately, the system codes CAN be changed by the installer, so it could be something else. Please let us know if that works. Thanks.
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How to disable do not disturb on NEC Dterm80 phone?

Have a coworker call your extension to see if DND is on, they will go straight to voicemail or get a fast busy. Speaker 42 may be the default cancel DND code, depending on your system and whether the codes were changed. Anyway, ringing is set up in system programming. If someone calls your extension it will likely ring, but outside calls have to be assigned to ring in system programming. Usually need a tech to do the programming since it gets complicated very quickly.
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I loosely followed Solution #2's answer. If you pick up the phone, the display screen will show options above each of the 4 'arrow' buttons. The one to the far right, for me anyway, showed something looking like this: >>>

I hit it and it showed a number of options, one being "DND". Hitting that deactivated (or activated) DND on the phone I was currently on. That solved the problem for me.
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To turn off DND press feature, dial 69 press feature again. Hopefully this works, I tested it on my phone and it worked. I have an Electra Elite.
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Nec dterm wont ring in

During an incoming call try holding the up arrow on the volume key. That is the only way I know to increase or decrease the volume of the ring. The phone might also be set on DND. in which case you have to Press feature dial the DND cancel code 69 press feature. If note look for you user guide here. http://www.neccare.com/cng/docs.nsf/Lib3?OpenView&Start=1&Count=100&Expand=6.13#6.13
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Taking off DND

press "feature" 69 then press "feature" again ~ problem solved!
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Another solution is to pick up on intercom and dial 4 then 2 and hang up. That is the default DND cancel code. It can be used form single line phones within the system as well.
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