I have the same problem - how do you turn off the dnd?
I have the same problem - how do you turn off the dnd?
AnonymousSep 09, 2008
All I can find on the net is to press the DND button, I don't have one!
All I can find on the net is to press the DND button, I don't have one!
AnonymousDec 29, 2008
The clerical desk has DND External on the lighted area of the phone and now the calls are ringing in the other offices and not in the clerical area--- how do we fix this??????? What is the code. RitaThe clerical desk has DND External on the lighted area of the phone and now the calls are ringing in the other offices and not in the clerical area--- how do we fix this??????? What is the code. Rita
What PBX is it connected to ? the Basic Code is Different for each PBX unless someone has changed itWhat PBX is it connected to ?
the Basic Code is Different for each PBX unless someone has changed it
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If you have a DTP-16D phone, I believe that device was used primarily on the NEAX 2000 system by NEC. If that is true, you can try the default DND cancel code: #8 (*8 sets it). Unfortunately, the system codes CAN be changed by the installer, so it could be something else. Please let us know if that works. Thanks.
Have a coworker call your extension to see if DND is on, they will go straight to voicemail or get a fast busy. Speaker 42 may be the default cancel DND code, depending on your system and whether the codes were changed. Anyway, ringing is set up in system programming. If someone calls your extension it will likely ring, but outside calls have to be assigned to ring in system programming. Usually need a tech to do the programming since it gets complicated very quickly.
I loosely followed Solution #2's answer. If you pick up the phone, the display screen will show options above each of the 4 'arrow' buttons. The one to the far right, for me anyway, showed something looking like this: >>>
I hit it and it showed a number of options, one being "DND". Hitting that deactivated (or activated) DND on the phone I was currently on. That solved the problem for me.
During an incoming call try holding the up arrow on the volume key. That is the only way I know to increase or decrease the volume of the ring. The phone might also be set on DND. in which case you have to Press feature dial the DND cancel code 69 press feature. If note look for you user guide here. http://www.neccare.com/cng/docs.nsf/Lib3?OpenView&Start=1&Count=100&Expand=6.13#6.13
Another solution is to pick up on intercom and dial 4 then 2 and hang up. That is the default DND cancel code. It can be used form single line phones within the system as well.
I have the same problem - how do you turn off the dnd?
All I can find on the net is to press the DND button, I don't have one!
The clerical desk has DND External on the lighted area of the phone and now the calls are ringing in the other offices and not in the clerical area--- how do we fix this??????? What is the code. Rita
What PBX is it connected to ?
the Basic Code is Different for each PBX unless someone has changed it
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