February 2, 2005
Product : imageRUNNER C5800 / C6800
Title : E013 code and Waste Toner Full message
Question : The copier shows an
E013-0001 and "Waste Toner Full" message. The Waste Toner Bottle has been
emptied and SW1 is operating properly but the code and the message are still
appearing on the display.
Answer :
The counter for the Waste Toner Bottle needs to be reset back to zero in
Service Mode.
Enter Service Mode level 1 by pressing * 2 8 *, select Copier > Counters
> MISC, then highlight WST-TNR, press Clear - the counter will zero out.
Power off the copier, turn the copier back on, the Waste Toner Full message
on the display should clear out.
Canon USA, Inc. Systems & Technical Support Division
1-800-528-2830
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