Mitel Superset 4025 Corded Phone (mitsup4025) Logo
Anonymous Posted on Aug 01, 2008

I have a 4025 Not Forwarding to VM?

What do I need to do to have it go into VM. It currently only rings and rings?

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  • Expert 108 Answers
  • Posted on Aug 02, 2008
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Joined: Jul 27, 2008
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The Call Forward is set up by using the BLUE Super KEY located below the display. You have to know the Voicemail Pilot Number to be able to complete the programming. Basically you press " superkey ", say NO to the prompts until Call Forwarding comes up, say YES to Call Fordward, choise the type of forward you want ( always, no answer, busy, busy/no answer )dial in the voicemail pilot number, press save and then press the superkey to exit programming. Good Luck

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My phone rings 3 times and then goes to voicemail. Many times I cannot get there in time and I would like my phone to ring five times before going to voicemail,

Look at your call forwarding or divert settings, change the settings to cancel all diverts or to divert to voicemail only when the phone is off or not answered. Chances are that all calls are currently being diverted to VM
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I have a Mitel Superset 4025. The "message" button was somehow reprogrammed so that pushing it now calls the operator, I can access my VM using "8" but the message waiting light is...

it's because the operator set a message to your phone. You need to leave the handset on the cradle and push the message button. Read the display and follow the prompts. You should be able to clear the message.
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Voicemail flashing light will not turn off even after deleting all messages.

SOME WORKAROUNDs - which MAY NOT WORK for everyone!


while ensuring that the TBB line is ON HOOK - NOT OFF HOOK:

1) LISTEN to your NEW VM through the Portal. If you listen through Email forwarding - this will NOT cancel the flashing VMWI.

2) Access your TBB VoiceMail from another phone (cell) or through RemotePhone. LISTEN to your NEW VM from there.

The flashing VMWI should be OFF and back to normal operation! You need to repeat the above steps for any NEW VM.

•You need to have at least one NEW VM that you have not listened to for the above to work. So if there are no NEW VM, phone your TBB line and create one. Then LISTEN to it from the Remote Phone/ cell phone, or delete it from the Portal, and the light should go off.

•Note that listening to or deleting OLD VM (whether in CURRENT or SAVED folders) will do nothing!
Jul 02, 2010 • Cell Phones
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Caller id displaying DID's

It sounds coincidental. You should contact your vendor as I think there is something in the programming that's changed. Either in the set's class of service or in the trunks class of service.
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How do i set up call forwarding to my cell phone - with my Mitel 4025? Thank you, Sean

just go to settings option then call settings and select call forwarding or divert call and insert the number you would like to forward the incoming calls to
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Want to divert calls from a Mitel Superset 4025.

Under the Blue Superkey, you can find a Call Forward prompt, enter the extension that you want to transfer your calls to and enable it.

To shut the call forwarding off, go back into the Blue Superkey and in Call Forwarding,t here is a disable call fording option
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Want to divert calls from one Mitel Superset 4025 to another.

Under the Blue Superkey, there is an option for Call Forwarding.

Go to the call forwarding and put in the extension that you want to forward to, and then enable it.

To disable the call forwarding, you have to go back into the Blue Superkey and disable the call forwarding from there.

It's either that, or your system programmer may have given you a call forwarding button on the set to enable and disable easier.
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