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Posted on Mar 13, 2011
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I have a samsung BD c5500 bluray player. When I try to play movies it says mismatch disk and region code. How can I fix this?

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Romz Rodriguez

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Romz Rodriguez
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Check the region of your dvd disc if supported by your samsung machine

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  • Expert 146 Answers
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Providing that you have a legal DVD player that is meant to play discs in this country and that you have bought a legal disc (not an illegal bootleg copy) you might need to do a firmware update on player.

If player has internet connectivity you can do it directly on player - it should be a menu prompt to update firmware

if no internet connection is available on player you will need to contact Samsung and have them send firmware update to you on a disc and load it that way

If either disc or player is a bootleg or grey/black market purchase than that is the issue

Players will only play discs from the region they were made to work in

USA is region 1

good luck

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hi,
try the following

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1. Ensure that there is no disk in the tray.

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