Check the region of your dvd disc if supported by your samsung machine
Providing that you have a legal DVD player that is meant to play discs in this country and that you have bought a legal disc (not an illegal bootleg copy) you might need to do a firmware update on player.
If player has internet connectivity you can do it directly on player - it should be a menu prompt to update firmware
if no internet connection is available on player you will need to contact Samsung and have them send firmware update to you on a disc and load it that way
If either disc or player is a bootleg or grey/black market purchase than that is the issue
Players will only play discs from the region they were made to work in
USA is region 1
good luck
As I live in Kazakhstan my BD-C7500 is locked to DVD region 5. Just use the codes at the end of this tutorial for your own DVD region.
1. Ensure that there is no disk in the tray.
2. Switch the player on.
3. Wait until the main menu page appears and the player stops doing anything.
4. Press the REPEAT button - just above the TV channel selector at the bottom right of the controller - and enter 5 6 7 3 2 on the number pad.
5. The region code "3" should appear at the top left corner of the screen.
6. Quickly enter a "9" to make the player region free. (Just try pressing 9 on the remote controller until you see 9 appear in the upper left corner of your TV screen.)
7. Open and close the disc tray. Power down and power up again.
13. Play a foreign DVD to verify the change.
For people from other parts of the world, all region codes are as follows
1 - 2 9 3 3 4
2 - 5 7 5 3 8
3 - 5 6 7 3 2
4 - 7 6 8 8 4
5 - 5 3 8 1 4
ok
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