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How To Recover Data From Various Types of Sony Memory Media

The Memory Card File Rescue Service is used to recover data from various types of Sony Memory Media. This software can be used on all Sony brand Memory Sticks, SD Memory Cards and USB Flash Drives except:

* Non-Sony brand Memory Stick and SD Memory Card
* Memory Stick for AIBO robot
* Memory Stick ROM for electronic dictionaries or e-Book readers
* PSP brand Memory Stick, or Memory Stick Micro

Note: Defect or damage of a memory card itself cannot be recovered.

What type of files can be recovered?
JPG (DCF), MPEG-1, MP4(MPEG-4, MPEG-4 AVC) file, and other types of files. This software analyzes FAT file system and recovers a file regardless of file format whenever possible. Recovery of all data is not guaranteed as some files may not be recoverable.

Compatible Operating Systems

  • Windows 7
  • Windows Vista
  • Windows XP
  1. Log on with an Administrator account when installing Memory Card File Rescue software for Windows XP, Vista and 7.
  2. Download the Memory Card File Rescue Service from here: http://support.sony-europe.com/rme/downloads/downloads.aspx?m=DCR-TRV355E&f=MS_Rescue
  3. Install the software and run the Memory Card File Rescue Service.
  4. Follow the prompts to recover your Memory Card Data.

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Is there anyway I can retrieve pictures that were accidently erased?

It may be possible to recover deleted pictures from your Sony Memory Stick by using the Memory Card File Rescueapplication. This software is available as a free download online in the Software & Drivers section.


If the Memory Stick File Rescue application is unable to recover the image files, then the Memory Stick media may need to be sent to a professional data recovery service company, like Sony Media Services or DriveSavers Data Recovery. For more information and pricing, visit the Sony Media Services Web site at http://www.sonymediaservices.com/, or the DriveSavers Data Recovery Web site at http://www.drivesavers.com.

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